Manager, Software Engineering

Job Description
We are seeking a Software Engineering Manager to manage and inspire multiple agile software engineering teams as they develop and support legal applications and frameworks for NBCUniversal. In this role, you will be responsible for helping develop geographically distributed teams that create, maintain, and monitor the applications that support our global legal operations. Your technical expertise will inform your mentoring, guidance, and skills development of your teams of engineers.
Responsibilities:
Create an exceptional engineering culture that retains our engineering capabilities and own our innovationCreate and execute staffing plan, making appropriate talent shifts where needed
Develop and refine skills, create new opportunities, share knowledge, help others, and attract/retain the best engineering talent globally
Manage the teams and their performance with honest feedback, recurring 1:
1’s, performance reviews, goal setting, and coaching
Respond and react to employee survey results
Build communities and foster communication
Create transparency around organizational roles and responsibilities
Partner with the Product team and Users to understand and help shape the vision of the Legal PlatformMaintain relationships with Product Owners, Business Engagement, and end users to ensure close alignment with requirements
Provide insights into technical options and best practices
Ensure that engineers understand the big picture and value of what they are delivering
Provide delivery and operational support for the platformEnsure non-functional requirements are met:
DR, Uptime, Reliability, Security, etc.
Define operational processes and negotiate SLAs with the Product Team
Monitor system performance and address reported issues to ensure SLAs are met
Lead a team to createintuitive internal-facing products that meet NBCU Legal workforce needs and expectationsModernize our technology stacks, replacing fragmentation with standards and reusable architectures
Apply cloud-native principles and leverage higher-level services whenever possible and automate everything
Employ self-healing, auto-scaling, and create highly resilient applications
Deduplicate resources and workflows
Create alignment and consolidation across multiple lines of business
Modernize software delivery and help to define a culture of secure DevOps, Serverless and edge computing, and privacy by designReduce merge times
Increase releases and deployments
Automate everything
Create transparency by establishing metrics to communicate status and progress towards goalsLeverage OKRs, PI Planning, and Agile, Scrum methodologies to organize and execute
Understand TCOs and value metrics for applications and platforms - “well operated framework.”
Define and implement metrics that matter;
development, value-based, and operational