Manager, Data Operations – Integrations And Collaborations

Job Description
The Marketing Analytics and Business Insights (MABI) function supports AbbVie’s US organization and is comprised of highly respected researchers, analysts, data scientists and strategists who are committed to being best-in-class within the biopharmaceutical industry. We serve as strategic in-house counsel, ensuring that all decisions leverage the key insights that we develop. We continue to build new capabilities and skill sets, encouraging our team members to pull up a chair, be themselves, be creative, speak their minds, and do good work. We are a passionate, diverse, flexible, and inclusive organization with a culture that supports the best ideas, wherever they originate. We are smart, fun, quirky, and innovative – and we’d love for you to join us.
If you live and breathe all things Data and Digital, then we want to talk to you! We’re on a mission to advance and transform data-driven marketing capabilities in the pharmaceutical industry. This is an amazing opportunity for an individual that has a passion for “Making Possibilities Real” to harness the power of data and drive value to the business. In this role, you will be responsible for ensuring the quality and standardization of Performance and NPP data deliverables acquired and integrated across all AbbVie’s Collaboration products. You will also be providing analytics support for Data Integrations related to new data sources that we acquire and integrate with existing AbbVie Sources. You will work closely with the MABI and Performance Ops team to understand data needs and requirements, Data Governance Office to implement a robust Data Quality Framework, update, and manage domain metadata, and spearhead data quality issue resolution in collaboration with BTS (IT) and source data providers.
Key Responsibilities:
Lead the implementation of a scalable data operations framework that enhances data quality, improves speed of data integrations, and provides standardization across AbbVie Collab brands.
Develop and maintain a deep understanding of the wide spectrum of data represented in the HCP and Account ecosystems across different domains and archetypes.
Run frequent DQM processes to validate existing performance data used for Analytics, Reporting and Performance measurement.
Document metric requirements, data lineage, and ETL pipelines to meet business needs.
Implement the data governance framework ensuring transparency and trust in data and metric logic with our Collab partners.
Serve as the SME of Performance and NPP data and data providers for HCP and Account level data.
Create data inventories, catalogs &
definitions repository to ensure data accessibility, visibility and understanding is supported across all stakeholders within AbbVie and our Collab partners.
As part of AbbVie’s current and future acquisition of new commercial products, lead data operations to ensure Business Continuity while data is integrated with AbbVie ecosystems.
Perform analysis to evaluate new data sources that we plan to integrate with existing AbbVie ecosystems.
Build and maintain relationships with AbbVie BTS team and Data Technology teams with AbbVie’s collab partners.
Build and maintain relationships with providers of data to ensure ongoing relevance and quality of acquired data. Coordinate feedback from data consumers to ensure ongoing quality and relevance of purchased data.