Manager, Business Operations, Issuing Solutions

Visa - San Francisco
new offer (26/06/2024)

job description

Job Description
Business Group Overview:
Issuing Solutions is a business unit within Visa’s Value-Added Services (VAS) organization. Issuing Solutions, a key growth engine for VAS, aims to enable issuing clients (e.G. banks, FinTech’s, embedded finance participants etc.) to issue Visa credentials, process transactions and ultimately take advantage of the diverse suite of value-added services and products at Visa tailored specifically for issuers.
This role is based in San Francisco and will report to Director of Business Operations, Issuing Solutions, with high visibility from the Global Head of Issuing Solutions.
An integral part of the Strategy, Analytics, and Business Operations function, responsibilities include:
Drive continuous organizational alignment for the business and provide rigor and discipline to run an effective business operating model.
Drive delivery, consolidation and synthesis of critical information needed to maintain internal business operating rhythm (e.G. Quarterly Business Reviews (QBRs), C-Suite level presentations, Board presentations, earnings calls, Town Halls, Employee Engagement, client presentations, etc.).
Partner with a number of cross-functional team members (e.G. Product, Sales, Technology, Client Services, Finance, HR) to help Issuing Solutions prepare for internal and external requests.
Manage the annual planning process for Issuing Solutions through coordination and strong communication across Issuing Solutions product lines, parent VAS organization and other Visa teams.
Define and develop key metrics (e.G. OKRs, KPIs) for the Issuing Solutions business scorecard and oversee ongoing tracking and reporting.
Help facilitate the funding process for key product initiatives.
Drive ad hoc analysis and due diligence to provide key business insights for high-priority initiatives (e.G. go-to-market strategies, revenue acceleration opportunities, scenario analyses, competitive intelligence).
Own deliverables related to the operating cadence of the Issuing Solutions organization and fulfill requests for data and materials from the parent VAS organization to drive alignment.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

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Manager, Business Operations, Issuing Solutions

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