Low Voltage Field Service Technician - Anaheim

Job Description
We are seeking a Low Voltage Field Service Technician who is required to carry out field-based engineering tasks, break/fix/preventative service works at customer locations, ranging from secure premises, banking facilities, government buildings and retail outlets to commercial properties.Other responsibilities include:
Always ensure good customer relations, maintaining a high standard of appearance and customer focused approach to communications
Maintain an open mind to all daily challenges, exploring all options to ensure the highest possible first-time-fix rate and limiting the opportunity for repeat calls to an absolute minimum
Backup and assist the service team and other engineers to ensure most effective delivery of service provision
Follow customer procedures to ensure efficient job closure
Provide regular and professional communication with the call desk and management team
Maintain currency of knowledge with respect to relevant technology, equipment or working practices required to support the business and its customers
As time permits, map our installed base in the field by conducting site walks and taking pictures to support upselling
Compensation:
$70k-$85k based on experience!