Logistics sup depot repair

Telos (usa) - Ashburn
new offer (27/03/2020)

job description





The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solution and the integrity of our people. Explore what you can bring to our solutions in information assurance, secure networks, secure enterprise messaging, and identity management.



Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment!



This position will be based in our HQ located in Ashburn, VA.



Responsibilities:



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The most security-conscious organizations trust Telos Corporation to protect their vital IT assets. The reputation of our company rests on the quality of our solution and the integrity of our people. Explore what you can bring to our solutions in information assurance, secure networks, secure enterprise messaging, and identity management.



-



Be a part of the Telos culture and see what sets us apart! Telos offers an excellent compensation package with benefits that include generous paid time off, medical, dental, vision, tuition reimbursement, and 401k. Our employees enjoy more than just a great work environment!



-



This position will be based in our HQ located in Ashburn, VA.



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Responsibilities:



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Loads and configures specific software packages such as operating systems, hardware drivers, and custom application software onto desktop, server, PDA, and deployable systems.



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Depot repair, Testing, logistics, shipping & receiving - supporting DMDC maintenance contracts.



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Perform system hardware diagnostics and advises on system problems; troubleshoots and makes repairs to returned maintenance supported equipment including but not limited to: PDAs, biometric units, digital cameras, laser printers, smart card printers, barcode readers, smart card readers, desktops, laptops, USB Hubs, network hubs, Uninterruptible Power Supplies.



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Enters commands and observes system functions to verify correct system operations. Performs maintenance tasks (such as replacing bad component, motherboard, power supply, memory, disk drive, etc.).



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Technical point of contact for other members of the Tier III DMDC Support team for hardware related problems as well as providing technical assistance to system end users.



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Inspects problematic equipment returned by end users and determines if repair can be made in-house or requires item to be sent to OEM/other vendor for repair.



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Ensure compliance with established internal control procedures.



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Maintain inventory levels for standard installation materials- replenish stock as needed.



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Coordinate with field staff to determine parts requirements.



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Coordinate/expedite shipments as required.



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Maintain shipment logs.



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Evaluate cost of repairs determining in house repair or replace dependent upon cost savings.



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Manage system images using Symantec Ghost software. This includes updating images to ensure that all security updates are installed.



Job Requirements



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An active DoD Secret Clearance is preferred, or the ability to obtain a DoD Secret Clearance.



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High School Diploma and 1 year of experience is required.



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Must have experience providing user assistance with hardware and system support problems.



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Experience with RAPIDS, DBIDS, or other biometric or identity assurance programs a plus.



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Strong written and verbal communications skills and the ability to interact with people at all levels are required.



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A professional attitude regarding attention to detail and customer service and excellent organizational skills are required.



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The successful candidate must meet eligibility requirements to access sensitive information, which requires US citizenship.



Telos maintains a drug-free workplace and will conduct drug testing on all applicants who have accepted an offer of employment.



Telos Corporation participates in the E-Verify program. Therefore, any employment with Telos will also be contingent upon confirmation from the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) of your authorization to work in the United States.



Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future.



Telos and its subsidiaries are an Affirmative Action/Equal Opportunity Employer encouraging women, minorities, individuals with disabilities, and veterans to apply.



Job Type

Full-Time



Location

Ashburn, VA 20147 US (Primary)



Telos offers an excellent compensation packages including salary commensurate with experience and benefits to meet your needs for today and the future. Telos and its subsidiaries are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

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Logistics sup depot repair

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