Load Planner

Job Description
The Load Planner is responsible for the daily management of the transportation needs for TA Services customer(s). This will include daily communication with customers and drivers/carrying companies.
Responsibilities:
Consolidates client orders into optimal load profiles and assigns carriers to loads utilizing the Transportation Management System (TMS)
Responsible for load planning, optimization, routing, and scheduling of all transportation modes
Develops and implements final stage system parameters that drive system load assignments that identify, build and book loads in compliance with client routing expectations, driving financial impact to client
Has thorough understanding of carrier’s equipment portfolio and service area
Negotiates with carriers for non-contracted lanes (spot quoting) and makes decisions on behalf of client within individual client parameters;
makes best financial decision as representative for client
Expedites shipments, when necessary, on behalf of client
Responds to client needs by answering e-mails, calls, tracking and moving shipments
Serves as the daily direct point of contact for client;
direct point of contactfor client shipping issues that require immediate attention
Monitors and ensures on-time pick-up and delivery
Recommends corrective action management to resolve customer concerns
Monitors and ensures timely receipt of carrier documentation and invoices
Participates in cross-training with Planners as each is expected to be able to step in and support client(s) at any given time
Other duties as required and assigned