Licensing-Ccr-Admin Asst

Job Title:
Office Clerk/Office Admin
Location:
Jacksonville, FL 32211 (100% Onsite from Day 1)
Duration:
3 Months Contract (With a possible extension)
Job Description:
Support Regional Safety Program Manager and/or Supervisors and Counselors in the Childcare Regulation program by performing administrative tasks and duties as requested.
Responsibilities:
Conduct Central Abuse Hotline Record Search for owner/operators in FSFN System of childcare programs at renewal to license.
Proficiency in using Childcare Regulation computer application (CARES) and other programs and databases (e.G., MFMP, Outlook, MS Office) to complete assigned tasks.
Greet childcare clients, providers and the public by phone, email and in person.
Direct them appropriately, handle routine requests and provide general information.
Date stamp incoming mail and other documents, process outgoing mail daily.
Complete electronic check logs and send licensing fees to Fiscal daily;
follow regional policy.
Send electronic Inquiry Packets to clients and maintain log.
Check voice mail throughout the day and take messages.
Check email throughout the day and respond appropriately.
Prepare travel vouchers timely for Childcare Regulation staff.
Inventory office supplies monthly.
Prepare and mail renewal packets for childcare facilities and family day care homes 90 days prior to the expiration date.
Assist in administrative actions, organize legal files, and maintain documents for court actions.
Assist with public events, mail outs, trainings, and provider meetings.
Follow all DCF policies and Childcare Regulation Program policies, particularly in data security, confidentiality of protected information, and access to background screening documents.
Education/Skills:

Must have a High School Diploma or equivalent
Proficient using a computer
Excellent Customer Service Skills (professional office)