Library Associate 2 - Iris Plaza Pt

LOCATION:
Moreno Valley Public Library – Iris Plaza Branch
HOURS PER WEEK:
20
Hourly Rate:
$16.00/hr.
Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties at the library circulation (service) desk. Greets library patrons entering the library and provides them with excellent customer service.
RESPONSIBILITIES:
An individual must be able to perform each essential duty and responsibility satisfactorily.
- Provide excellent customer service
- May assist staff with the presentation of Library programs
- Assists patrons with locating materials or the reference desk, using computers or maker equipment or explaining procedures (checking out, logging onto the Internet, making copies, etc.)
- Operate and maintain Makerspace/Technology Center/STEM equipment.
- Check in and processes library materials as necessary
- Accepts and processes fines, fees, or other payments
- Provides information regarding programs, events, conference rooms, etc.
- Shelves library materials
- Addresses or escalates patron conduct or safety issues to appropriate management
- Know and understand the American Library Association’s Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library. In addition to these freedoms, support client discretion of materials available at your local library(ies).
- Follow all legal and policy requirements related to patron privacy and custodianship of patron records
- Other duties as assigned
Requirements
An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.
- H.S. Diploma or GED
- Two years of library experience preferred
- Familiarity with makerspaces and related technologies a plus
- Basic knowledge of library systems and databases preferred
- Excellent customer service skills
- Knowledge of Microsoft Office Suite
- Good communication skills, both written and verbal
- Multilingual speaking a plus
- Must be able to work a flexible schedule that may include a combination of days, evenings and weekends
Benefits
Retirement Plan (401k, IRA)
Paid Time Off (Vacation, Sick &
Public Holidays)
Training &
Development
Wellness Resources