Leasing Professionals

Job Description
Leasing Professional
Redwood Living Inc - 3.4
Lansing, MI
Job Details
Part-time
Estimated:
$31.5K - $39.9K a year
4 hours ago
Benefits
- Health insurance
- Dental insurance
- Tuition reimbursement
- Paid time off
- 401(k) matching
Qualifications
- Pricing
- Sales
- Customer service
- High school diploma or GED
- Driver's License
- Computer skills
- Leadership
- Communication skills
- Marketing
- Property management
- Time management
Full Job Description
Job Title:
Leasing Professional - Part Time
Location:
Redwood Delta Township, MI
At Redwood, we know we are only as successful as the people who power us. Our employees are passionate, they are talented, they are empowered to make decisions that positively affect the lives of our residents. From site personnel to corporate leadership, our employees demonstrate Redwood's commitment to deliver more than expected, communicate openly and honestly, and demonstrate integrity in all aspects of our business. As we continue to grow, we seek these same qualities in every team member we bring on board.
Job Description
Under the general direction of the Neighborhood Manager, the Leasing Professional will be responsible for high-volume leasing, local marketing, and maintaining a high level of resident experience. This position requires exceptional communication skills, the ability to build authentic relationships quickly, and a knack for customer service. As such, you will be expected to act as a Redwood brand ambassador, promote our brand, and work to provide customer delight on a regular basis. All Redwood employees are expected to conduct all organizational business and practices in accordance with Redwood company policies.
Essential Duties &
Responsibilities
- Greeting prospective residents, showing the model/neighborhood, and answering questions
- Answering phones/emails on a daily basis
- Complying with all legal and financial leasing/resident arrangements
- Actively sourcing off-site potential residents by marketing to and establishing relationships with local businesses
- Creating sales strategies and closing, both when creating business relationships and when leasing apartment homes
- Working closely with the Neighborhood Manager and Service Technician to achieve safety and property management objectives
- Maintaining knowledge of neighborhood specials, pricing, and notifying related parties of any needed adjustments
- Updating online advertising to reflect current market pricing on a weekly basis
- Maintaining awareness of local market conditions and trends;
may contribute ideas tothe property manager for marketing the community and for improving resident satisfaction
- Performing occasional external outreach at nearby businesses, organizations, etc.
- Actively coordinating all renewals throughout the month, including sending letters (90, 60, 30 days) and scheduling resident appointments to discuss renewal rates and leasing options
- Completing all lease applications correctly and without error, assisting with application verification, and notifying prospective residents of results
- Crafting miscellaneous resident communication as necessary
- Completing all lease paperwork, including related addenda, plus accepting rents and deposits
- Completing Guest Card information form on all clients, sending thank-you notes, and performing follow-ups
- Assisting Neighborhood Manager in the preparation of weekly reports, resident communications, move-out inventory, market surveys, etc.
- Physically inspecting the community when on grounds, picking up litter, and reporting any service needs to maintenance staff
- Maintaining a record of acceptable attendance and punctuality
- Adhering to company standards for paperwork, resident files, budgets, and controlled expenses
- All other related duties, as assigned
Required Skills
As a Leasing Professional, you will be required to exhibit the following skills
- Exceptional communication skills, both verbally and written
- Ability to build relationships with residents, staff, and colleagues
- Energetic, personable, and professional attitude
- Great customer service skills and strong work ethic
- Self-motivated, dependable, organized, flexible, and have strong sales and marketing skills
- Respectfulness, trustworthiness, empathy, and leadership
- Excellent time management skills and the ability to work under pressure
- Proven ability to plan, organize, and implement multiple tasks/projects on a concurrent, real-time basis
- Good vision and hearing, with the ability to lift 20 pounds, bend, stoop, sit for 1-2 hours at a time, walk up stairs
- In some cases, the Multi-Site Leasing Professional may need to operate a neighborhood golf cart to show apartment homes to potential residents
Required Qualifications, Education &
Certifications
- High school diploma or GED required
- Valid Driver's License
- General computer proficiency
- Prior leasing or sales experience preferred
Working Conditions
This job operates in a professional office environment. In this role, the employee will routinely use standard office equipment such as computers, desk phones, iPhone, photocopiers, etc. The employee is frequently required to sit, stand, bend and walk with the ability to lift 20 pounds where applicable. Local travel is required up to 33% of the time utilizing personal transportation.
Redwood Living, Inc offers company-paid medical insurance for the employee, dental, 401K match, tuition assistance, a generous PTO allowance, and rental discount for eligible associates.