Lead Systems Engineer - Devops (Cloud Operations)

Job Description
What We Do
We digitalize traditional services and turn the phone into a cutting-edge tool for payments, loyalty and banking on the go, crafting secure and powerful solutions so that transacting becomes convenient, safe and super-fast.
What we’re looking for
We are looking for an experienced Leader with proven experience building high volume, high performance, and highly available payment services solutions to help us build functional systems that improve customer experience. The individual will be responsible for managing the platform team, architecting the infrastructure, automatizing, and modernizing the CI/CD flows, deploying new product and their updates, identifying production issues, and implementing integrations that meet our customers' needs.
Your performance will be measured based on improved deployment process/times, reduction in server alarms and more efficient operation of resources. The goal is that our app traffic scales without an increase in error reports and maintaining/improving our error rate, response times, uptime.
Essential Functions
Designand developautomation to support continuous delivery and continuous integration processes.
Buildand set-up new development and CI/CD tools and infrastructure.
Understandthe needs of stakeholders and conveythemto developers.
Workon ways to automate and improve development and release processes.
Testand examinecode written by others and analyzresults.
Ensuresystems are safe and secure against cybersecurity threats.
Identify technical problems and developsoftware updates and fixes.
Planning out projects and being involved in project management decisions.
Responsible for the application support area.
Responsible for meeting the dates for projects assigned to the area.
Set-up up new sites and applications via configuration management.
Maintain / upgrade / patch tracking and documentation software.
Support the development lifecycle of platform architectural design, deployment and debugging.
Ability to automate release deployments across development, QA and production stacks using a combination of scripting languages and other automation toolkits.
Deploy updates and fixes.
Provide Level 2 technical support.
Build tools to reduce occurrences of errors and improve customer experience.
Develop software to integrate with internal back-end systems.
Perform root cause analysis for production errors.
Investigate and resolve technical issues.
Develop scripts to automate visualization.
Design procedures for system troubleshooting and maintenance.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.