Lead Product Owner (Remote)
job description
Job Description
The Senior/ Lead Product Owner will report to the head of product with the primary focus on effective product portfolio execution, enablement and adoption for our rapidly growing product.
This role focuses on the the 2nd half of the PDLC, while bringing insights to the ideation phase, and covering a broad product surface area.
Key Areas of Impact:
Product portfolio execution - drive semi finished product concepts through release and adoption, working closely with QA and pre-launch team on end to end customer user experience.
Product enablement - own customer facing education and documentation, e.G. knowledge base, guide,demo recording, etc. based on deep understanding of how customers are using the product to get the job done.
Product experience audit and VOC - understand customer use, perform user oriented product audit, and triage/ evaluate feedback through a variety of channels.
Product adoption - guide the education for sales, marketing and customer success teams on the best way to leverage products to achieve value.