Lead Pool Server - Spa

Job Description
Join our team as Lead Pool Server - Spa and become one of the authors of our story. The Lead Pool Server sets the tone for a successful day, each day. They are key in shaping the success of each team member and thus the success of the experience provided to our guests. They are efficient, thoughtful and clear communicators who bridge the gap between guests, team members and hotel operations.
The Lead Pool Server will assist the Director of Wellbeing with hiring, developing, and training the Pool staff, upholding the standards of Auberge, and creating a memorable experience for each one of the guests. This role will assist in ensuring both guest and team member satisfaction that is achieved by meeting and exceeding the operating budget.
This is a seasonal role that will begin as soon as possible &
end on or around October 31st.
Core Responsibilities
Responsible for maintaining guest safety in all pool areas, ensuring professional and consistent adherence to all pool safety standards
Supports Director of Wellbeing with Pool and Juice Bar operations daily
Assists in maintaining proper positioning, visibility and condition of all pool safety and rescue equipment
Coordinates welcoming of all guests upon arrival at pool area and the immediate provision of service (towels, water, menu options)
Supervises the provision of complementary surprise/delights hourly for guests. Ex:
chilled towels, misting service, popsicles, frozen fruit, etc.
Supervises set-up and tear down required for all poolside functions
Supervises the cleaning, maintenance and placement of pool furniture
Supervises the monitoring of guests leaving the pool area and the picking up of all dirty towels and garbage and the repositioning of chairs
Turns in lost and found items throughout shift according to hotel procedures
Monitors and maintains appropriate inventory of pool towels throughout the shift, obtaining clean towels from the laundry and returning dirty towels.
Ensures all Team Members are getting their breaks in a timely manner.
Conducts daily walk through of Pool deck, juice bar and storage closets to ensure standards are in place and being met
Trainings, spot checks, coaches all new Team Members to optimum performance
Coordinate service area maintenance when necessary.
Attends all departmental meetings as scheduled
Other duties as assigned
Rate of pay - $25 per hour + tips