Laundry Operative

Job Summary:
We are seeking dedicated and detail-oriented individuals to join our cruise ship team as Laundry Operatives. As a Laundry Operative, you will play a vital role in ensuring the efficient and timely processing of guest and crew laundry. Your attention to detail, excellent organizational skills, and ability to work in a fast-paced environment will contribute to maintaining high standards of cleanliness and guest satisfaction on board.
Responsibilities:
Laundry Operations:
Operate commercial laundry equipment, including washers, dryers, and ironing machines, to process guest and crew laundry efficiently and according to established procedures.
Sorting and Processing:
Sort and organize laundry items based on fabric type, color, and specific instructions. Load and unload laundry machines, ensuring proper handling and care.
Stain Removal:
Identify and treat stains on garments and linens using appropriate stain removal techniques and products. Follow standard stain removal procedures to ensure the best possible results.
Ironing and Folding:
Iron and press laundered items, ensuring proper techniques and quality standards are met. Fold and package finished laundry items neatly and accurately.
Inventory Management:
Maintain inventory of linens, uniforms, and other laundry items. Monitor stock levels, report shortages, and assist with inventory control and ordering as directed.
Quality Control:
Inspect laundered items for quality, including cleanliness, freshness, and proper finishing. Address any issues or rewash items as necessary to maintain high standards.
Safety and Sanitation:
Follow safety and sanitation procedures, including proper handling and storage of laundry chemicals, equipment, and personal protective equipment (PPE). Maintain a clean and organized laundry area.
Record Keeping:
Maintain accurate records of laundry operations, including items processed, dates, and any special instructions or notes. Complete required forms and reports as directed.
Team Collaboration:
Work closely with other laundry staff, housekeeping, and other departments to ensure efficient operations, timely delivery of laundry, and guest satisfaction.
Adaptability:
Willingness to work in different areas of the laundry department and perform various tasks as required, adapting to changing schedules, demands, and operational needs.
Qualifications:
Attention to Detail:
Meticulous attention to detail to ensure thorough sorting, processing, and finishing of laundered items. Strong organizational and time management skills.
Physical Stamina:
Ability to stand for extended periods, lift and carry heavy laundry items, and handle physically demanding tasks associated with laundry operations.
Multitasking:
Excellent multitasking abilities to handle multiple tasks and prioritize efficiently in a fast-paced environment.
Adaptability:
Willingness to work flexible hours, including evenings, weekends, and holidays, as per the ship's schedule and operational needs.
Hygiene and Safety Awareness:
Knowledge and adherence to strict hygiene and safety standards, including proper use of laundry chemicals, equipment handling, and following established protocols.
Teamwork:
Exceptional teamwork and collaboration abilities to work effectively with a diverse team in a fast-paced environment.
Previous Experience:
Prior experience in laundry operations, preferably in a hotel, resort, or cruise ship environment, is beneficial but not mandatory.
Communication Skills:
Basic verbal and written communication skills to understand instructions, communicate with team members, and complete required forms and reports.
Positive Attitude:
A positive and professional demeanor, with a genuine desire to contribute to guest satisfaction and uphold high standards of cleanliness and quality.
Age Requirements:
Must meet the minimum age requirements set by the cruise line for employment.