Key Account Manager

Job Description
The Key Account Manager develops new business with existing and potential OGC/OCM customers and maintain current customer accounts.
To provide technical, operational and after sales support to all OGC/OCM locations and OGC/OCM customers.
Provide technical training for OGC/OCM employees.
Improve the OGC/OCM infrastructure to support growth and profit initiatives.
Assist the Affiliates with customer projects/presentations.
Provide technical support and guidance to existing and new clients, both domestic &
international to cementand create sound business relationships.
Assist the remainder of the Sales team to prepare global customer quotations in particular with assignments of a technical nature through presentations, quotations and projects.
Support the global OCM business in technical issues in the lab and technical issues with customer.
Recommend to Senior Management proposals for improving operational standards and capital investment to maintain and/or increase the company’s market share and profitability.
Identify and develop new opportunities and sales strategies within the area of your responsibility increasing revenue and margin.
Provide general direction and manage subordinate staff in the day-to-day performance.
Participate in 24hour/7day cover by rota to maintain effective operations.
Ensure full compliance with the Company’s Code of Integrity &
Professional Conduct, and act in accordance with SGS UK’s Equality &
Diversity Policy and ensure others do so.
At all times, adopt a safe behavior by exercising due regard for the health and safety of yourself, colleagues and clients, in line with the Company’s policies and procedures.