It Support Specialist - Part Time

Job Description
Our IT department is looking for a dedicated and service-oriented part-time IT Specialist to help support everyday hotel operations. As an IT specialist, you will play an important role in ensuring hotel systems are working smoothly while using a various IT services, including software and hardware.
What's in it for you:
$28.80 / hour
Employee travel program offering discounted rates in Fairmont’s and Accor worldwide
Parking Discounts
Paid meal breaks with complimentary meals served in our Staff Dining room
Learning programs through our Academies
401K Retirement plans with a 4% match for all colleagues
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities
Fun, elegant atmosphere with amazing colleagues!
Key Responsibilities:
Responsible for analyzing, troubleshooting and evaluating technology issues.
Communicate with internal colleagues to diagnose technical issues
Provide step-by-step instructions to fix technological issues
Provide backup solutions whenever necessary
Provide training sessions for new hardware or software products
Access instruction manuals to help users utilize their software or hardware properly
Keep detailed logs of client problems, solutions, and customer satisfaction
Provide instructions in simple terms
Work with outside vendors to ensure internal and building issues are attended to properly
Work together with Director of IT to find solutions to more complex issues.