It Sap Program Delivery Manager

Job Description
The IT SAP Program Delivery Manager is accountable for successfully delivering technology programs across global LSI. This us a hybrid position is based in Minneapolis, MN and not a remote role. You will be on site two to three days a week. This role will lead efforts to document requirements, facilitate resource allocation, create program planning, chart progress, and communicate status. This dynamic, highly visible role will work to deliver scalable, sustainable technology solutions/programs across global LSI. Collaborating with our BRM Team, the SAP Program Delivery Manager will partner with IT and Business teams to drive transformational growth, leading efforts to leverage talent across multiple cross-functional areas, leading cross-functional teams from requirements through final program deployment. The role identifies program schedules, scope, assists in budget estimation, creates implementation plans and risk mitigation efforts.
The ideal candidate must possess sound SAP Program Delivery experience implementing mission critical solutions and a solid understanding of how large-scale software systems are designed, built, tested and deployed. The ability to effectively partner, establish and maintain productive relationships with stakeholders, solve problems and provide accurate project status is essential.
The duties and responsibilities of this position consist of, but are not limited to the following:
Plan and manage a portfolio of large-scale, mission critical technology delivery programs across multiple functional areas within a CPG environment
Drive program delivery of an SAP S4 transformation program, including program planning, support and maintaining processes for managing resources and scope during the program delivery lifecycle
Set performance and quality standards, partnering with IT/Business to drive results and mitigate risk
Defines delivery schedules, prioritizes components, and manages program, program delivery and initiatives
Assign and monitor resources to ensure program delivery efficiency, maximize business value of deliverables
Report program outcomes and/or risks to IT Leadership, escalate issues, as necessary, according to the plan
Understand and leverage the role of product managers, product owners, and business analysts to attain results
Coach project team members to build capability, strengthen ability, and improve skill sets
Effectively promote business projects and value to the IT leaders and community
Partner with Business Analysts, IT and Business Process Owners, to help business units define new capabilities
Communicate business needs with appropriate IT BRM, gain alignment, and determine technical needs
Gather high-level business requirements and define scope during initial discovery by conducting meetings/interviews, and facilitating large group/cross-functional sessions with partners
Assist in the identification and development of key metrics used to track results and value delivery
Provide input to and details on cost, value, and opportunity to optimize IT spend (CAPEX and OPEX)
Lead development of business cases requiring IT-based solutions
Interface with vendors to understand whether vendor products will meet business requirements
Monitor that the solutions are meeting the business partner’s expectations
Refine SLAs based on business need, skillfully setting/re-setting expectations
Maintain up-to-date awareness of industry and technology trends, and make recommendations for implementation of new/upgraded systems and technologies
Maintain knowledge of multiple business functions and initiatives to identify where conflicts/synergies exist between technologies and business functions
Perform other duties and responsibilities such as testing and training as discovered, directed or necessary