It Director- Information Technology Team- City Attorney'S Office

Job Description
The San Francisco City Attorney’s Office is looking for a qualified and motivated individual to lead its Information Technology Team as an IT Director.
About the Office:
The San Francisco City Attorney’s Office is an innovative, nationally-recognized municipal law office working to protect and advance the rights and interests of the City and County of San Francisco and its residents. With just over 330 talented, dedicated, and diverse employees, the Office provides exceptional legal services to the City’s Mayor, Board of Supervisors, officials, and departments. Our work empowers City leaders with effective, responsive and creative legal solutions and representation so they can deliver critical public services and our affirmative advocacy enhances the lives and wellbeing of San Francisco’s residents and visitors.
The Office recognizes that diversity in the backgrounds, ideas and lived experiences of our employees enriches our workplace and enhances our work. We aspire to recruit, employ, retain and promote capable individuals representing the full spectrum of our community, and welcome all candidates, including candidates of any race, religion, national origin, gender, gender identity or expression, sexual orientation, age and candidates with disabilities. We have a clear vision:
to be the place where a diverse mix of talented people want to come and stay, and where employees feel welcomed, engaged and valued for their work and contributions to the Office and the City.
To learn more about the City Attorney’s Office please visit:
To learn more about the Office’s efforts to provide a welcoming, diverse, equitable and inclusive workplace please.
About the Information Technology Team
The team is a collaborative and dynamic group of 8 employees, including an IT Director, a Senior Network Engineer, three Network Administrators, two Desktop Support and Trainer employees, a Database Manager and Database Analyst. The team is dedicated to providing end users with a comprehensive package of applications, litigation support and computer forensic tools essential to delivering efficient and timely legal services to the City. The team conducts ongoing research of hardware and software developments;
identifies technologiesand knowledge base resources appropriate for existing and anticipated office needs;
effectively integrates equipment and software into the daily workflow;
and facilitates productivity and user satisfaction through effective customizations and timely support.
About the IT Director Position
The Office seeks an IT Director to lead the implementation of major technology projects, such as legal applications, litigation support, computer forensic, cloud backup, security for Office M365 applications, and securing mobile devices. The selected candidate will analyze, plan, implement, monitor, and troubleshoot the most complex work involving wide area networks (WANs), cloud computing technology, and the physical and logical components that integrate with the Office's network systems;
provide on-going support for IT personnel;
develop and interpret policies, procedures, and standards for current and new IT applications;
and lead day-to-day technical decisions that affect end-users and system efficiencies. The selected candidate will plan, schedule and coordinate installation and maintenance of network enhancements and additional features with other City departments, vendors and contractors. This position requires excellent communication and collaboration internally within the Office at all levels up to and including the Executive Team, as well as with other City partners and vendors. This position requires a can-do customer service approach focused on responsive problem solving and support.
The selected candidate will be expected, as part of the job duties as the IT Director, to ensure appropriate on-call support to ensure rapid recovery from software or hardware problems for mission-critical systems and networks.
Essential Duties and Responsibilities
Responsible for the Office’s IT Division including its system infrastructure, business analytics, personnel, security, inventory management/procurement, budget, and operational functions
Organizes and directs the work of subordinate staff through assessment of training needs and professional development, and implementation and maintenance of information systems training activities and materials
Researches and recommends strategic and tactical plans regarding information technology systems, telecommunications, and technology initiatives to the Office’s executive leaders
Enhances IT responsiveness as well as business performance by optimizing critical IT service management processes and provides real-time visibility into performance
Updates and enforces approved policies, standards, practices, and security measures related to the infrastructure to ensure effective and consistent information processing operations and to safeguard information resources;
recommends new policiesand procedures as needed
Monitors and evaluates the efficiency and effectiveness of IT service delivery methods and procedures and allocates internal resources accordingly
Defines and implements solutions to maintain the increasing information security needs of the Office aligned with citywide standards and protocols
Understands new trends and innovations in the field of information technology in support of the Office’s mission