It Coordinator

$23-$27 per hour - Part Time
Caring for Others — part of Caring for Family of Companies — is seeking a skilled IT Coordinator dedicated to unparalleled professionalism, system set-up maintenance and troubleshooting, and data security.
Who You Are
At Caring for Family of Companies, we pride ourselves on cultivating a team of compassionate, driven Staff members who embody our mission of providing the highest caliber of care to Clients across our numerous regions. We seek out people who are:

- Driven by an inner sense of purpose to impact others
- Driven by a collaborative, whatever-it-takes, get-it-done, proactive mindset
Who We Are
In 2007, Caring for Family of Companies began its journey to provide exceptional in-home care to aging adults and those with disabilities. To achieve this goal, we rely on our highly dedicated and skilled Staff members, who keep us operating across locations. As a family-owned and family-focused company, we are dedicated to creating a supportive work environment and valuable careers for both our Administrative Teams and Caregivers.
We’re proud of our tight-knit team that furthers our mission to make a difference in the lives of those we serve. Learn more about how we’re raising the bar in new ways at:
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Scope of Duties
At Caring for Family of Companies we look for people with a nurturing spirit and a genuine desire to support and care for others. In this role, you can expect some or all of the following duties:

PROGRAM EXPERTISE + ACCOUNT MANAGEMENT + LICENSE / SYSTEMS UTILIZATION
Microsoft 365 and Microsoft Office Suite Account Management
Sharepoint Account Management
Printing Program Account Management
Cost and Utilization Analysis of All IT and Systems Programs and Contracts
IT EQUIPMENT PURCHASING + ASSET INVENTORY + EMPLOYEE ACCESS
Equipment Ordering, Set Up, and Shipping - inc. phones, computers, printers, locks, digital keys, cords, etc
Equipment Inventorying, including maintaining a database of all tech inventory, including serial numbers
Equipment Maintenance, including coordinating with outside vendors
Equipment Troubleshooting - ex:
phones, computers, printers, etc
Working knowledge of Netsuite, Celigo, Microsoft 365 and Azure
Production of Training and How-To manuals for employee use and understanding
New Employee Tech Onboarding Set Up and Trainings, including:
Set up Company Project Management Accounts
Set up Phone, Phone Trees, Ring Groups, VOIP, Voicemail and Phone Extension
Set up Email/Outlook, Email Groups, Login/Passwords
Set up Laptop w/ Pre-Installed Fonts and Platforms
Set up Digital Property Keycard Access
Programming Laptops
DATA PROTECTION + SYSTEM SECURITY
Facilitate weekly communications, summarizing project status, needs, updates …
Create secure infrastructure for IT department, including:
Assisting with Shared Drive/IT Company Migration
Assisting with Security and Protections for Company Files/Server
Create IT department policy and procedures for:
Saving to Server including File Naming
Backing Up Files
Use of Technology and Company Property/Equipment
Login and Password Security
Phishing Scams, Foreign Attachments, etc
Protecting Assets from weather, theft, etc…
Hardware and software restrictions on computer devices
Work with outside vendors to streamline and optimize IT functionality, including:
Web hosting and platform management
Wireless internet optimization
Build Infrastructure for future growth of IT department, including:
Maintain vendor list with all pricing, contracts, contact info, service scope, etc…
Maintain staff director, revising and updating as needed
Assist in providing asset security, including developing hardware and software restrictions on computers/devices
Weather and safety preparation and environmental modifications (as needed)
Coordination with landlords of local branches as needed
Errands, purchasing, and property procurement as needed (including:
post office, hardware, outside vendors)
Requirements
-Accuracy and attention to detail
-Excellent collaboration skills and team mindset
-Strong interpersonal, discretion, and judgment skills
-Proficiency with technology and electronic devices
-Strong sense of professionalism
Benefits
When working in a role with Caring for Family of Companies, you’re responsible for upholding and supporting our mission. As such, it is our responsibility to support you with the following benefits:

· Performance-based bonuses
· PTO accrual up to 40 hours
· Opportunity for a $2,000 need-based Caring Forward Contribution
· Paid comprehensive training, career enrichment, and educational opportunities
· Our signature culture of excellence designed to exceed industry regulations
· A tremendous team of dedicated Staff you will love to work alongside!