Internet Fulfillment Team Member - Part-Time (Non-Seasonal - Evening Shift)

Do you love wine? We do! Gary's Wine &
Marketplace, owned and operated locally, is one of the largest brick-and-mortar and internet wine retailers in the tri-state area. At our stores, we offer one of the most extensive, competitively priced fine wine and cheese selections. We are well-known for our excellent, personable customer service and our knowledgeable wine staff.
We are seeking a dedicated and detail-oriented individual for a Part-Time, Non-Seasonal Role, as an Internet Fulfillment Team Member to ensure our customers receive their orders flawlessly and on time.
Responsibilities:
Evening Shift:
Work from 5 PM or 6 PM to 11 PM.
Efficient Order Processing:
Accurately handles internet orders, ensuring all necessary documentation is completed promptly.
Item Selection:
Pull and prepare items for orders as requested.
Wine Verification:
Confirm that the correct vintage and type of wine is selected for each order.
Packing and Shipping:
Carefully pack, label, and ship orders to ensure safe and efficient delivery.
Order Organization:
Coordinate and manage pickup orders for a seamless customer experience.
Transaction Management:
Process customer transactions with precision, ensuring each customer is properly identified.
Customer Data Management:
Add new customer information or update existing data in Vision POS, while keeping our marketing department informed of any changes.
Customer Correspondence:
Communicate with customers to provide outstanding support, ensuring complete and timely resolution of any inquiries.
Customer Service:
Address and resolve customer service calls related to internet orders with professionalism and courtesy.
Shelf Replenishment:
Restock shelves with products in a timely and efficient manner.
Requirements
A strong sense of customer service
Ability to lift 40 lbs.
Must be 18 years of age
Basic computer skills
Benefits
We offer a friendly working environment, a competitive starting salary, flexible hours, and a generous employee discount.