Internal Engagement & Communications Manager - Cto Office

Job Description
Full time Experienced (relevant combo of work and education) Bachelor of Business Administration 10 - 15% Are you ready to unleash your full potential? We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world. The Chief of Staff (CoS) team for the CTO is a group of professionals who support the CTO in executing the strategic vision and goals of the company. The team works closely with the CTO to manage the daily operations, communications, and projects of the technology department. The team also acts as a liaison between the CTO and other stakeholders, such as the executive team, the board of directors, the customers, and the employees. The CoS team has several key functions, such as:
Planning and facilitating the CTO's agenda, meetings, and events Preparing and reviewing the CTO's reports, presentations, and proposals Coordinating and tracking the progress and outcomes of the CTO's initiatives and priorities Researching and analyzing the industry trends, best practices, and opportunities for innovation Providing feedback and guidance to the CTO and the technology team on various issues and challenges Building and maintaining relationships with internal and external partners and stakeholders The internal organization communications specialist is responsible for developing and implementing effective communication strategies that enhance the organization's internal culture, values, and goals. The specialist will work closely with the Office of the CTO senior leadership, human resources, and other departments to create and deliver engaging and informative messages to the organization's employees and stakeholders. Plan, write, edit, and distribute internal communications materials, such as newsletters, intranet articles, memos, announcements, presentations, reports, and surveys. Collaborate with the senior leadership, human resources, and other departments to ensure alignment and consistency of internal communications with the CTO organization’s vision, mission, values, and strategic objectives. Create fresh and engaging messaging and recommend optimal channels and cadence. Conceptualize, write, and edit compelling content to engage and educate employees, increasing their understanding of Worldpay Ensure execution of communications strategy includes modern, mixed media elements such as video, podcasts, infographics, social channels as well as traditional written communications. Monitor and measure the effectiveness and impact of internal communications initiatives and provide feedback and recommendations for improvement. Research and identify best practices and emerging trends in internal communications and propose innovative and creative solutions to enhance employee engagement and satisfaction. Manage and update the organization's intranet and other internal communication channels and platforms. Organize and coordinate internal events, such as town halls, webinars, workshops, and recognition programs. Provide guidance and support to other staff members on internal communications matters and ensure adherence to the organization's brand identity and style guidelines. Ensure content meets established Worldpay corporate standards and guidelines before publication. Identify and consistently measure programs and deliverables against key performance metrics (KPIs) Bachelor’s Degree in related field (journalism, public relations, marketing, communications, business communication) with at least seven years prior experience Financial services industry knowledge and/or large tech company experience is preferred A master of effective copy with a good sense of design Superior written and verbal communication and editing skills and knowledge of AP Style Relationship builder with proven ability to work with senior business leaders and executives Ability to work collaboratively in a fast-paced team environment and across all organizational levels where flexibility, collaboration and adaptability is important Ability to successfully overcome obstacles Extreme attention to detail A competitive salary and benefits A variety of career development tools, resources, and opportunities The chance to work on some of the most challenging, relevant issues in the payment industry. Time to support charities and give back in your community. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer:
In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Recruitment at FIS works primarily on a direct sourcing model;
a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.