Intake Paralegal

We are seeking a part-time (20 hours per week) Intake Paralegal to assist clients through Legal Aid's centralized hotline, which involves screening applicants for eligibility, completing online applications, providing legal information and advice under the supervision of attorneys, and providing referrals. The schedule is somewhat flexible, but applicants must be available at least 20 hours per week during regular business hours between 8:
00 a.M. and 4:
30 p.M.
Requirements
Requirements:
Associates degree or equivalent from two-year College or technical school or equivalent experience required.
Client or customer service experience preferred.
Some legal experience is preferred, but training will be provided.
Demonstrated ability to work effectively with diverse low-income and disadvantaged populations required.
Able to work under pressure in an empathetic and professional manner required.
Familiarity with Microsoft Office and strong computer skills required.
Humility in working with colleagues and clients across the spectrum of diversity, including race, ethnicity, gender identity, sexual orientation, socio-economic status, immigrant status, religious identity, physical and mental disabilities, and/or limited English proficiency, a must.
Benefits
Compensation:
$18.55/hour - $23.25/hour commensurate with experience.
Our generous benefits package is designed to speak to employees’ needs and to support and enhance your lifestyle with an emphasis on quality of life and work-life balance.
Benefits include:
Two medical insurance providers offering 4 different plans to select from andfree single coverage.
Dental insurance.
401K plan with employer matching.
Parental leave plan after one year of employment with 8 weeks of fully paid leave.
Free employee assistance plan - up to 6 sessions per year also available for household members.
Paid time off includes 7 hours of vacation and 4 hours of sick leave accrued each month, one personal day and 14 paid holidays annually (15 during Election Year).
This position is currently a hybrid of remote and in-office work. Hybrid working condition is subject to change.