Intake Case Manager

Job Description
The Intake Case Manager is integral to ensuring the success and support of clients undergoing medical treatment and property damage claims. This position involves being a crucial link in helping clients obtain the maximum compensation they deserve to overcome challenging situations. Responsibilities include applying a general understanding of the Bodily Injury Claim process and managing a caseload. Specific duties encompass identifying cases eligible for Full Demand, Quick Demands, and Globals, and submitting them to the appropriate department. The Case Manager reviews and submits potential production cases, qualifies clients for Personal Injury Protection (PIP), and aids clients in property damage resolution, including loss of use and diminished value claims. Additionally, responsibilities involve communication with adjusters and insurance companies, obtaining timely insurance coverage information, following up on medical treatments, obtaining medical provider records and bills, and updating adjuster information in the system. Thorough documentation is maintained in Litify, including the submission of applicable subrogation letters. The Case Manager maintains frequent communication with clients, answering questions and ensuring proper care. Upon attorney review, cases are discharged, and proper documentation is submitted for Attorney Liens.
Salary:
$18.00 - $23.00 per hour
Employment Type:
Full-Time
Working Schedule:
Monday - Friday 8:
30AM - 5:
00PM EST or 9:
00AM - 5:
30PM EST