Installation Technician

DNA Security Services is seeking a motivated and skilled Installation Technician to join our team. This role involves the installation, maintenance, and troubleshooting of security camera systems and access control systems. The ideal candidate will have excellent time management skills, physical dexterity, and a commitment to providing exceptional service to our clients.
Key Areas of Responsibility:
Installation of Security Systems:
Install, configure, and test security cameras, DVR/NVR systems, access control systems, and related equipment at client sites.
Ensure installations are completed to company standards and client specifications.
Maintenance and Troubleshooting:
Perform routine maintenance on installed systems to ensure optimal performance.
Troubleshoot and resolve technical issues with security and access control systems.
Conduct diagnostic tests and inspections to identify and repair system malfunctions.
Client Interaction:
Communicate effectively with clients to understand their security needs and provide solutions.
Provide training to clients on system operation and maintenance.
Maintain a professional and courteous demeanor while on client sites.
Documentation and Reporting:
Complete detailed reports on installation and maintenance activities.
Maintain accurate records of equipment installed, serviced, or repaired.
Ensure compliance with company policies and procedures.
Safety and Compliance:
Adhere to all safety protocols and guidelines to ensure a safe working environment.
Comply with industry standards and regulations.
Requirements
The Ideal Candidate:

Experience in security camera and access control installations preferred, but not required.
Strong technical skills and the ability to learn new technologies quickly.
Excellent time management skills and the ability to work independently.
Physical dexterity and the ability to perform labor-intensive tasks.
Strong problem-solving skills and attention to detail.
Good communication skills and the ability to interact professionally with clients.
Valid driver's license and reliable transportation.
Ability to pass a background check and drug test.
Technical Proficiency:
Understanding of video security systems and access control technology.
Ability to read and interpret technical drawings and manuals.
Installation Skills:
Experience with mounting and wiring security cameras and access control devices.
Knowledge of tools and equipment used in installations.
Troubleshooting:
Strong problem-solving skills to diagnose and resolve issues with security systems.
Ability to perform maintenance and upgrades on existing systems.
Physical Dexterity:
Ability to perform physically demanding tasks, such as lifting heavy equipment, climbing ladders, and working in confined spaces.
Good hand-eye coordination for precise installation work.
Time Management:
Excellent organizational skills to manage multiple installations and service calls efficiently.
Ability to prioritize tasks and meet deadlines.
Customer Service:
Strong communication skills to explain system functions and features to clients.
Professional demeanor when interacting with clients on-site.
Attention to Detail:
Precision in installation to ensure systems are correctly configured and functional.
Accuracy in maintaining records of installation and service activities.
Safety Awareness:
Knowledge of safety protocols and the ability to follow them to prevent accidents and injuries.
Familiarity with personal protective equipment (PPE) and its proper use.
Adaptability:
Ability to work in various environments, including indoor and outdoor settings.
Willingness to learn new technologies and adapt to changes in the industry.
Teamwork:
Ability to work collaboratively with other technicians and team members.
Willingness to assist and support colleagues in complex installations.
Basic IT Skills:
Competence with computer systems for configuring and troubleshooting digital security systems.
Familiarity with networking concepts and IP camera configurations.