Inside Sales Representative

Provide customer service and assistance to customers, outside sales, and operations teams. The position will report to the Branch Manager.
Essential Functions:

Answer incoming phone calls, disburse messages, and manage email flow
Submit sales orders to the appropriate software
Understand the ERP application at a beginner level
Perform customer service functions
Enter direct ship orders and purchase orders into the applicable program
Understands and interprets technical language regarding pump sizing, including GPM, TDH, power requirement voltage, phase, amps
Performs other duties as required or assigned, which are reasonably within the scope of the duties in this job classification
Requirements
Experience with Microsoft Word, PowerPoint, Excel, and Outlook at a basic level
Experience in agricultural, residential, or industrial pumping
Experience with rotating equipment, liquid pumps, and motors
Ability to work overtime
Competencies Required:

Analysis &
problem-solving:
ability to work independently with little direction
Detail oriented:
identifies defects and ensures compliance with specifications
Technical Aptitude:
understands and interprets technical language regarding pump sizing, including GPM, TDH, power requirement voltage, phase, amps
Communication:
able to articulate thoughts and ideas clearly and effectively in written and oral forms to internal and external customers
Initiative:
takes ownership of work without being asked
Education Required:
High school diploma or equivalent required
1 to 2 years of previous experience in inside sales or customer service roles
Physical Requirements:
Ability to remain at a stationary position 50% of the time
Ability to occasionally lift office products and supplies weighing up to 20 pounds
Work Environment:

The duties of the job are primarily performed in an office environment
There is some exposure to noise in the work environment, which is usually moderate
This position is not eligible for telework
Benefits
$20-$25 per hour DOE
Medical, Dental &
Vision Insurance
Retirement:
401(k) matching
7 Company Paid Holidays and 1 Float Vacation!
PTO to support your work-life balance
Health Savings Account (FSA)
Dependent Care (FSA)
Life &
Disability Insurance – Basic Life, AD&
D, Short- &
Long-Term Disability and more!
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
Mitchell Lewis &
Staver provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.