In Room Dining Server

Madeline hotel and residences - Mountain Village
30+ days ago (22/04/2024)

job description

Job Description
As an In-Room Dining Server, you will be responsible for serving the needs of the business, our guests, and our colleagues by ensuring an outstanding and memorable in room dining experience for each guest.
Accurately and quickly take and place orders and input them into the POS system ensuring correct timing and billing.
Deliver requested items in an efficient and timely manner.
Relate with guests about needs, and satisfaction with the beverage and drinks, ensuring a consistently caring and high-quality service
Retrieve orders from the POS system and communicate any special requests or modifications to the kitchen. Maintain knowledge of all menu items.
Prepare the guest check accurately and collect payment or signature, as required
Operate, maintain, and properly clean all restaurant equipment and fittings
Ensure that the food delivery is tidy and keep an accurate par of food items such as beverages and snacks, as well as non-food items like menu cards, napkins, straws, etc. on cart and in storage areas.
Use safe food handling procedures and maintain a safe working environment by using proper skills and food safety guidelines
Clean and maintain in-room private/mini-bars;
report damage, or malfunctioning units
Check quality and expiration of all items;
discard and replace according to established procedures.

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In Room Dining Server

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