Import Operations Specialist

Job Description:

Import Operations Specialist
Key Responsibilities

• Prepare and distribute all required air and ocean import documentation in a timely fashion to appropriate parties (i.E. delivery orders, arrival notice, etc.)
  
• Communicate with vendors and customers to obtain documents required to satisfy transaction requirements
  
• Track, trace, and monitor progress of shipments and deliveries to ensure timely processing
  
• Communicate with air and ocean carriers, origin and destination locations regarding shipment status, special handling, and delivery of freight
  
• Mediate delivery requirements and shipment tracking between customers, truckers, brokers, warehouses, and vendors to ensure proper delivery
  
• Ensure accuracy and completeness of import documentation
  
• Input, distribute A/P invoices and ensure timely A/R collection
  
• Act as an operational liaison with customer to provide excellent, professional customer service
  
• Handle order fulfillment operations, billing, and customer service functions in a timely manner
  
• Negotiate rates &
  find additional competitive (service and rates) vendors

Requirements

• Bachelor s Degree (preferred)
  
• 1-2 years in freight forwarding, logistics, and/or supply chain
  
• 1-2 years of experience in handling customer service
  
• Strong attention to detail
  
• Well organized and quick to adapt
  
• Proficient in using Microsoft Office Suite
  
• Good and clear communication skills
  
• Speaks Korean

Work Conditions

• Salary:
  $55,000 - $65,000 (based on experience)
  
• Full time On-Site Employment
  
• Location:
  Secaucus, NJ
  
• Hours:
  M-F, 9AM to 6PM

Company Benefits

• Health, Dental, Vision Insurance 100% coverage for you and family
  
• Paid Time Off
  
• 401(K) with Company Match
  
• Free Daily Lunch Catering
  
• Annual performance-based incentives
  
• Certification Recognition Program
  
• Fitness Center Membership Subsidy Program