Hybrid Telework Traffic Management Center Specialist- Pn 20050618

Department of administrative services, state of ohio - Columbus
new offer (10/06/2023)

job description

Hybrid Telework Traffic Management Center Specialist, Traffic Management Center, PN 20050618Who We Are:
The Ohio Department of Transportation (ODOT) oversees building and maintaining the nation's 5th largest interstate system and the 2nd largest number of bridges. We take pride in providing safe and efficient roadways for the people of Ohio and to the people traveling within our great state. And in order to achieve that, we do A LOT From Planning, Engineering, Construction to Law, HR, Communications, IT and everything in between, ODOT has a career for just about everyone. ODOTers are hardworking, passionate, and dedicated to public service. We strive to achieve our agency's vision every day:
To be a long term, reliable, professional, and highly productive organization.We Support Diversity, Equity and Inclusion:
ODOT values its diversity, and is committed to cultivating an inclusive and equitable work environment for all employees - one where differences are respected and celebrated. Our agency continues to build a workforce that champions the advancement of DEI principles and initiatives.Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. If you have a disability and require a reasonable accommodation to utilize the Careers.Ohio.Gov Website Portal, send an email to ODOT's Mission Statement:
To provide easy movement of people and goods from place to place. We will:

  • Take care of what we have
  • Make our system work better
  • Improve safety
  • Enhance capacity

What You Will Do:

  • Manage Variable Speed Limit and Smartlane corridors
  • Handle CCTV video recordings
  • Monitor CCTV for traffic incidents
  • Using MARCS radios to dispatch Freeway Safety Patrol / ODOT forces
  • Answering phones from public and Law enforcement

Who we are looking for:

  • Motivated person that takes pride in their work
  • The ability to multi-task
  • Must be able to work in a fast paced, team focused environment

Benefits to you:

  • Extensive benefits including medical, vision, dental and basic life insurance
  • 11 paid holidays per year
  • Paid time off with vacation, sick and personal leave accruals
  • At least a 14% employer contribution in to your OPERS pension plan
  • Pay increases pursuant to the Ohio Revised Code
  • Employee Tuition reimbursement programs
  • Work/Life Balance
  • The opportunity to work on an important mission

Official Position Description:
Based on job duties, this position is designated as telework eligible on a hybrid basis (i.E., working at least 2 days per week in the office);
the selected applicant must complete the initial training period prior to being eligible to telework. All requests to telework are reviewed and must be approved by ODOTs Chief Human Resources Officer.Independently monitors performance &
analyzes conditions of Transportation Systems Management &
Operations (TSMO) strategies (e.G., Active Traffic &
Demand Management (ATDM), variable speed limits, ramp metering, traffic signal coordination) in Statewide Traffic Management Center (TMC), to ensure compliance with established state &
/or local policies, industry standards, &
/or ODOT procedures (e.G., relative (Ohio Revised Code) ORC sections, Ohio Manual of Uniform Traffic Control Devices (OMUTCD), Traffic Engineering Manual (TEM), Permitted Lane Closure Policy, Active Work Zone Policy, Traffic Incident Management (TIM)) &
safety of public (e.G.,motorists, pedestrians, cyclists, roadside workers);
monitors &
properly implements/adjusts plans for various TSMO technologies (e.G., Intelligent Transportation System (ITS), ATDM, signal systems, Connected Vehicles (CV) technology) in response to real-time system conditions in order to manage &
optimize traffic flow utilizing computer workstation, mapping applications, &
specialty software (e.G., decision support tools, traffic signal management, ramp meter operations, Active Traffic Management System (ATMS));
acts as lead worker (i.E., provides work direction &
training) over lower-level TMC Operators;
explains policies &
procedures as needed;
prioritizes work &
advises lower-level operators to reverse, clear, &
/or update standard &
custom messages;
collects, collates, &
verifies accuracy of mobility data (e.G., incident clearance, travel times, travel speeds, secondary crashes, other traffic incident management measures) utilizing various databases, business intelligence, &
analytics software (e.G., BI Hummingbird, Tableau) to share &
explain information to various data analysts, outside the TMC, to collectively optimize ODOT's roadway system performance (e.G., safety, security, reliability, signal performance metrics);
continuously monitors progress;
works with other TMC Operators to gather information (e.G., incident response, incident timeframes, communication logs, travel times, congestion) following major incidents &
documents best practices, lessons learned, &
/or opportunities for improvement;
monitors network activity &
data to ensure accuracy&
timeliness of information sent to &
from traffic control devices (e.G., ITS, ATDM, signal systems, CV technologies);
works with technical support team (e.G., Traffic Engineers, Information Technology (IT) staff, ITS maintenance staff) to evaluate, test &
suggest changes (e.G., efficiency changes, feature enhancements) to various software systems that interact with TSMO technologies. Utilizes a telephone, computer &
related software (e.G.,Microsoft Outlook) &
/or MARCS to communicatenecessary information when not in-person.Performs lower-level Traffic Management Center Operator duties during adverse traffic conditions, as needed (e.G., operates computer workstation utilizing mapping applications &
specialty software systems (e.G., ATMS, SharePoint, Asset Management) to assess large volumes of data (i.E., static &
real-time) to monitor traffic flows, congestion, road closures, incidents, disabled vehicles, crashes;
monitors multiple closed circuit television (CCTV) cameras &
changes their position to sufficiently observe freeway conditions;
enters incident information &
updates into specialty software systems (e.G., ATMS);
monitors alarms or suspicious activity (e.G., wrong-way driver &
county garage alarms, bridge activity), determines appropriate action &
responds accordingly topotential safety &
security concerns;
drafts, schedules, &
publishes standardized (e.G., Incident, Amber Alerts, Silver Alerts, Blue Alerts) &
custom (e.G., Statewidesafety campaigns, Air Quality Alerts) messages on Dynamic Message Signs (DMS), Destination Dynamic Message Signs (DDMS), &
Highway Advisory Radio (HAR) systems, &
/or other traveler information systems (e.G., 511 telephone hotline, OHGO) to advise traveling public of incidents &
events impacting traffic flow;
collects weather information from National Weather Service (NWS) &
/or weather devices (e.G., Road Weather Information System (RWIS), visibility sensors) &
alerts motorists of adverse conditions via DMS &
OHGO system;
operates computer &
related software (e.G.,Microsoft Word, Excel, Outlook), telephone, Multi-Agency Radio Communications System (MARCS), &
other various systems (e.G., social media, computer-aided design (CAD) systems) to gather information to dispatch Freeway Service Patrol (FSP) &
communicate with &
/or notify various internal &
external entities (e.G., District &
County Forces, Ohio State Highway Patrol (OSHP), 911 call centers, other emergency responders, TMC Supervisor, Emergency Operations Coordinator, Federal Highway Administration (FHWA) &
/or highway maintenance personnel) regarding real-time traffic/system conditions to maintain steady traffic flow &
/or in event of an apparent equipment, device/system, data, &
/or ODOT asset failure &
documents failure(s);
assesses traffic incidents &
images from various sources to determine whether or not incident meets criteria of Towing &
Recovery Incentive Payment (TRIP) Program &
dispatches towing companies when needed;
confers with incident responders (e.G., towing company, FSP) throughout duration of incident to collect data (e.G., time stamps) to determine if incident clearance qualifies for incentive payment &
provides suggested determination to Management;
monitors traffic impacted by work zones, identifies violations of ODOT's Active Work Zone Policy;
notifies District Work Zone Traffic Managers of violations, &
provides access to supporting information to confirm violation (e.G., video footage, location, speed data);
monitors &
identifies ITS device &
/or software (e.G., DMS,DDMS, ATMS, Queue Warning Sign (QWS), CCTV, HAR, RWIS issues in TMC &
records information into device error logs for ODOT ITS maintenance forces to address;
acts as a liaison between TMC staff &
IT resources in order to mitigate any ITS device &
/or software issues). Attends staff meetings;
reads publications;
attends training to stay abreast of trends, regulations, improved practices &
other topics related toTSMO.30 mos. exp. working in a traffic management to include analyzing traffic patterns &
/or managing real-time transportation or logistics systems.

  • Or 12 mos. a Traffic Management Center Operator 2, 52512
  • Or equivalent of Minimum Class Qualifications for Employment noted above.

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Hybrid Telework Traffic Management Center Specialist- Pn 20050618

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