Hybrid Forklift Driver/Returns Specialist

Job Description
The hybrid “Forklift Driver/Returns Specialist” will split their time between assisting with all tasks that require a forklift and processing returns for ECOM and Wholesale channels in a fast-paced, high-volume environment. As a (certified) forklift driver, you will cautiously load and unload pallets onto delivery trucks and assist with placing pallets on the racking. These tasks will account for about 20% of your total workday. Safety and awareness are your top priorities!
The Returns Specialist aspect includes being responsible for grading the condition of returned product with keen attention to detail and guaranteeing only brand new, unworn items are resold to our Vuori customers. Using a computer and scan application, you will process the returns into our ERP and issue refunds to our customers. Returns Specialists work cross functionally with the Customer Service and Wholesale Teams to confirm proper refunds are issued in a timely manner.
Responsibilities include but are not limited to:
Receiving and processing returns
Loading/Unloading trucks
Quality grading and inspection of returned items
Creating transfers to the DC
Work cross functionally with other departments
Folding and repackaging
Provide quality feedback to leadership