Host (Hourly) - The Aviary

The Aviary is looking for a full-time Host to join our team! The Host is an important part of the team, ensuring each guest has a positive and welcome first impression to their dining experience. This is a full time position, paid hourly, and candidates must be willing to work 40+ hours, 5 days a week.
The Aviary reinvents the cocktail lounge, crafting modernist cocktails that are visually striking, flavorfully complex, and ready to be paired with a delicious pre-fixe or a-la-carte dining experience by The Alinea Group. Venture beneath The Aviary and you will find yourself in The Office, a vintage-inspired speakeasy that holds a rare collection of spirits to be enjoyed in your favorite cocktail or on the rocks. The Aviary was named Outstanding Bar Program in the U.S. by the James Beard Foundation in 2013. It won the coveted Spirited Award for the World’s Best Cocktail Menu in 2014 and has three times been featured on Drinks International’s The World’s 50 Best Bar list.
Responsibilities
Maintains expert level knowledge of all reservations, People of Note (PON), dietary restrictions, and guest requests for each service
Greets guests and maintains welcoming atmosphere at the entrance
Recognizes and welcomes regulars and PONs
Anticipates guest needs and respond promptly
Accommodates all requests for information courteously
Organizes and maintains secure storage of guest items
Returns guest items according to established policies and procedures
Communicates PON arrivals and special requests to management
Responds to guest concerns with professionalism
Organizes a daily seating plan
Helps with the organization of private events, including printing menus, table plan, runshow
Requirements
Unprecedented work ethic
1 or more years experience as a host or related experience
Ability to work in a fast-paced, chef-driven environment
High attention to detail
Strong communication skills
Ability to work collaboratively as part of a team
Thinks clearly, quickly, and maintains concentration during high pressure situations
Experience with Tock a plus
Physical Requirements
Must be able to work on your feet for at least 8 hours
Must be able to move, pull or lift at least 35 pounds
Must be able to climb stairs multiple times per shift
Benefits
Competitive hourly wage at $20.50 - $21/hour
Medical, vision, dental and life benefits available on the 1st month following full-time employment
50% company contribution to single HMO during the first 2 years of full-time employment, 100% contribution available after 2 years
Paid time off
401(K) with a company match of up to 4% of deferred earnings
CTA/Ventra discount available after 1 month of full-time employment
Employee Dining Discount, 20% to any Alinea Group restaurant
Referral Bonus Program available
The Alinea Group is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity.
Must be eligible to legally work in the United States. We use E-Verify.