Health Worker 2 - San Francisco Department Of Public Health

Job Description
Under supervision, the Health Worker 2 performs a wide variety of paraprofessional duties in a service program, and functions as a liaison between community residents and program staff;
provides counseling andadvice to patients regarding health problems;
may supervise Health Worker I, and may drive or accompany patients between their homes, hospitals or other social agencies. The essential functions include, but are not limited to the following:
Participates, but to a lesser degree than Health Worker I, in the health service training program;
Provides information and resources to patients and others regarding health care and other facilities available to them;
Assists patients in utilizing services;
Makes follow-up contacts when required;
Serves as liaison between the professional staff and the community;
Assists in gathering and evaluating data concerning the program to which assigned;
May perform incidental clerical duties such as keeping records, answering the telephone and arranging client appointments;
May transport ambulatory patients between their homes and clinics, hospitals or other social agencies;
May transport staff members to meetings with administration approval;
reports malfunctions ofvehicle to supervisor;
May provide language assistance in contacts with non-English speaking clients;
and
May pick up and deliver supplies and equipment, including high-security pharmaceutical supplies, laboratory tests and mail.
The 2586 Health Worker 2 may perform other related duties as required/assigned.
Working Conditions:
Some positions may require employees to work directly with individuals within locked jails or psychiatric facilities;
the homeless populationand individuals who have or are carriers of infectious/communicable diseases. Some positions may also require exposure to inclement weather conditions and/or heavy lifting.