H&M Retail Sales Advisor

H&m - Stockton
new offer (15/07/2020)

job description

H&
M Retail Sales Advisor Part time Stockton, California This is H&
M. Together we make it possible.
The word “Advisor” is pretty deliberate… Plenty of places focus on
Selling clothes, but helping people understand their personal style is what
Sets H&
M apart. In the fast-paced and exciting world of retail, our Sales
Advisors are there to ensure that our customers enjoy a fantastic shopping
Experience. That might be something as big as providing them style advice, or
Small as making them feel more comfortable by showing them the fitting rooms.
Whatever the task, it’s all about providing best in class customer service to
Some of the best dressed shoppers out there.
Sales Advisor – {Mall Name / Popular Name or
City / State}
Function :
Sales
Store
Reports Department Manager, dotted line to Department Supervisor

Direct Reports :
None

Overall Job Optimizes the store´s selling by providing
The customers with a pleasant shopping experience, including customers with
Garment options and direct service.

Job Responsibility including but not limited

Customer Service
Provide excellent direct and indirect customer service according
To H&
M standards and meet the5 basic demands on the selling floor, in the
Fitting room and at the cash point Answer phones courteously and promptly
Job Knowledge
Actively work with garments, including processing, stocking,
Replenishing, folding, hanging, displaying and merchandising per H&
M
Guidelines, to maximize selling opportunities Ring on the register, report and handle all required
Transactions, issue receipts and pack merchandise Unload delivery truck, receive, open and unpack merchandise and
Label merchandise with security tags
Efficiency
Execute reductions, price changes, transfers and cash register
Routines Utilize established H&
M policies and procedures to assist in
Loss prevention and safety for the store and partner with store management as
Needed
Team Player
Work effectively with team members to ensure the selling floor,
Cash point, fitting rooms and stockroom are clean and well maintained per
H&
M’s store standards Adhere to H&
M values and internal standards policies and
Procedures contained in the H&
M Employee Handbook
Financial Accountability :
None

Minimum Candidate
High School graduate or equivalent preferred 6 months of experience in customer service, retail industry
Preferred Ability to lift in excess of 20 pounds Ability to stand for long periods of time, bend, stretch, engage
In repetitive motions, push, pull and carry items (mannequins, clothing, totes,
Torsos, etc.) for a short distance Ability to climb a ladder and use a step stool

Excellent customer service skills Ability to recognize and execute selling opportunities Ability and willingness to run a cash register Good communication and organizational skills Ability to multitask in a fast-paced environment Ability to take initiative to complete tasks and solve problems Ability to meet deadlines Ability to manage time and prioritize Must be able to work a flexible work schedule including nights
And weekends
Job Nonexempt, Hourly
(Part-Time or Full-Time)

EEOC SLS

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H&M Retail Sales Advisor

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