Guest Services Agent

Fairmont - Santa Monica
30+ days ago (23/05/2024)

job description

Job Description
Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following:
Oversee and resolve all guest communication in a professional and courteous manner
Respond to all guests in a timely manner, ensure follow-up with attention to detail
Attend to the needs of guests and help them organize their accommodations while staying at the hotel
Maintain high ethical standards and professionalism

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Guest Services Agent

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