Group Rooms Coordinator

Job Description
The role of the Group Rooms and Reservations Coordinator is to maintain and enhance automation of the sales and revenue management databases in order to maximize productivity and record/ analyze results. You are a multi-tasker and able to work independently, performing a wide range of complex and confidential administrative duties to support your team.
What you will be doing:
Perform administrative functions for group bookings including building blocks, entering rooming lists, managing group inventory, and auditing group blocks after departure
Be the main hotel contact for social and citywide room blocks. Complete the group resumes for these groups
Run group pick up report and facilitate bi-weekly meeting
Create group booking links in Passkey and maintain inventory balance between Passkey and Opera
Respond in a professional and courteous manner to telephone inquiries regarding reservations and hotel information by providing accurate and timely information and service.
What is in it for you:
Opportunity to learn and develop your careerwith one of the best global hospitality companies
Representing Sofitel, a word renowned lifestyle luxury brand in the #1 bestbig city in America
Joining a motivating and inspiring team of ambassadors, focused on personalized service andunique experiences
Gaining experience in all aspects of the sales &
marketing through support and collaboration
Your team and working environment:
Be part of an exciting and influential team who encourage you to be your best self each day
We recognize and celebrate team and individual successes
A brand influenced by French indulgence offering a genuine experience of art de vivre for both employees and guests
An environment allowing you to use your knowledge and experience to contribute to the success of our operation