Gis Technical Lead And Support Engineer

Job Description
We are looking for a skilled and experienced GIS Technical Lead and Support Engineer to join our team. This position encompasses both infrastructure and application support, ensuring the seamless integration and optimization of our development, security, and operations processes. You will specialize in maintaining and providing technical support for applications beyond the development stage, ensuring their smooth operation within the firm. You will be involved in close collaboration with development teams, infrastructure partners, and internal/external clients to address and resolve technical support incidents. You will be a proactive individual with excellent problem-solving skills who can work effectively across various teams.
As aGIS Technical Lead and Support Engineer, your duties and responsibilities will include:
Expertise in GIS Software:
Proficiency in GIS software such as IQGEO, ArcGIS, QGIS, or similar platforms is essential. The ability to utilize advanced features and functionalities is crucial.
Knowledge of spatial data formats (e.G., shapefiles, geoJSON, KML)
Familiarity with web GIS platforms and mobile GIS applications
Programming Skills:
Proficiency in programming languages like Python, JavaScript, or R is important for automating processes, developing custom tools, and integrating GIS with other systems
Database Management:
Knowledge of database management systems (DBMS) such as PostgreSQL, Oracle Spatial, or SQL Server is necessary for storing and managing spatial data efficiently
Operations Support (GIS focus):
Project Management:
Ability to lead projects from conception to completion, including planning, scheduling, resource management, and coordination with stakeholders
Problem-solving:
Strong analytical and problem-solving skills to troubleshoot technical issues, optimize workflows, and develop innovative solutions
Communication:
Excellent verbal and written communication skills to effectively convey complex GIS concepts to non-technical stakeholders, as well as collaborate with team members
Strong communication skills for providing clear and concise support instructions
Ability to document procedures and create user guides
Infrastructure Management:
Experience with GIS cloud services (e.G., ArcGIS Online, AWS, Google Cloud Platform)
Knowledge of server management and deployment for applications
Technical Support and Troubleshooting:
Strong skills in diagnosing and resolving software and hardware issues
Experience with support ticketing systems
Collaboration and Teamwork:
Ability to work well in a team-oriented environment
Willingness to collaborate with different departments to support operations