General Manager- Hvac & Plumbing

Hiring a General Manager to Lead Residential Plumbing &
HVAC Operations!
This position is for the East Bay Area, and we are willing to pay for relocation! $120 - $150K Base, with opportunities for incredible quarterly bonuses. We want (and expect you) to earn over $200K Annually after bonuses!
This position requires the ability to manage and grow a high-volume, residential HVAC and Plumbing service provider in both revenue and profitability. Knowledge of the sales process and the ability to drive and grow sales is a major component of this position. Maintaining and developing customer relations, excellent hiring skills, ongoing training for the department along with positive motivational skills are essential. A great working relationship with colleagues, other managers, owners and associates with an upbeat team spirit is expected!
Your day to day will include:
Promote a team culture that believes in delivering excellent customer service
Champion key business metrics and reporting, managing business units based on their metrics-based goals
Communicate and implement our vision, mission and overall direction.
Ensure that the direction is communicated in a way that allows every employee to believe that they are part of something bigger than themselves and that their role is strategically important to the company
Lead managers of other divisions
Drive sales by following the company's process and training
Help implement the strategic plan for the company and work with all levels of the organization to execute
Have awareness of the competitive landscape, opportunities for expansion, customers, markets, industry developments and standards
Evaluate success or failure using a set of strategic performance indicators
Manage and develop staff, including hiring, terminating and disciplining of employees. setting schedules, work priorities, conducting staff meetings, coaching employees, evaluating performance and directing work assignments to ensure effective use of resources and customer satisfaction
Evaluate workload in a way that best utilizes manpower and maximizes profits
Ensure all processes and procedures are followed
Observe all safety and company rules and regulations in the performance of duties
Delivery of goals and metrics for assigned team;
ensure goals are met monthly
Oversee facility and equipment maintenance;
ensure that assets are protected and controlled
Maintain an organized and clean work environment
Generate reports and measures of departmental operations
Monitor inventory, tools and vehicles
Help to resolve customer issues and complaints to ensure customer satisfaction
Ensure proper materials and equipment are ordered and dispersed
Instruct technicians on proper use of materials and quality workmanship
Maintain ongoing training of technicians
Ensure employees have and maintain proper tools
Evaluate staff to determine training requirements.
Requirements
Minimum of 5 years experience in an HVAC/Plumbing business management role
Nexstar and ServiceTitan familiarity
Excellent management and supervisory skills
Understanding of the principles of quality management with respect to effective communication
Experience with management and conflict resolution
Level personality with a drive for success
Strong organizational skills, manage multiple tasks, prioritize and meet deadlines
Ability to adapt to a very fast-paced environment and deadlines
Strong attention to detail
Excellent interpersonal and communication skills, both written and oral
Deliver a high level of customer service on a consistent basis
Ability to motivate a team
Successful candidates must be able to pass a drug test, background screening and possess a clean driving record.
Benefits
Uncapped Bonus Opportunities!
Health, Dental, and Vision Insurance
Paid holidays, sick days and vacation
401K Plan
Company Stock Options
Company provided vehicle, tools, and gas card