Front Desk Representative

JOB TITLE (#1572):
Front Desk Representative - Brooklyn, NY
Impact Recruiting Solutions is currently seeking a Front Desk Representative to fill an opening with a well-established medical facility located in Brooklyn, New York.
Responsibilities of the Front Desk Representative:
Welcome and greet patients, visitors, and vendors in a professional and friendly manner
Answer incoming phone calls and provide assistance or direct to the appropriate staff member
Schedule appointments and manage the appointment calendar
Collect patient information and verify insurance eligibility
Handle patient registration and check-in procedures
Ensure patient confidentiality and privacy at all times
Process payments and maintain accurate records
Coordinate with medical staff to ensure smooth patient flow
Manage and maintain the front desk area, ensuring it is clean and organized
Assist with other administrative tasks as needed
Requirements
High school diploma or equivalent
Previous experience in a front desk or customer service role, preferably in a healthcare setting
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficient computer skills and experience with electronic medical record systems
Ability to handle sensitive and confidential information with professionalism and discretion
Customer-focused and detail-oriented mindset
Benefits
The salary for this position is $18 / hr