Front Desk Agents

Job Description
Front Desk Agent TownePlace Suites Marriot Hotel3.1 Waco, TX
Job Details
Part-time | Full-time
$13$14 an hour
17 hours ago
Benefits
- Health insurance
- Dental insurance
- 401(k)
- Paid time off
- Vision insurance
- Employee discount
- Flexible schedule
Qualifications
- Bilingual
- Hospitality
- Resort
- Multilingual
- Customer service
- Night audit
- Front desk
- Guest services
- 1 year
- Phone etiquette
- Communication skills
- Hotel experience
Full Job Description
Job Overview:
We are seeking a detail-oriented Front Desk Agent to join our team. The ideal candidate will have a background in hospitality and excellent guest service skills. This position involves interacting with guests, handling reservations, and providing exceptional customer service.
Responsibilities:
- Greet guests in a friendly and professional manner
- Check guests in and out of the hotel
- Answer phone calls and assist with inquiries
- Process reservations and cancellations accurately
- Handle guest requests promptly and courteously
- Provide information about hotel services, facilities, and local attractions
- Maintain a clean and organized front desk area
Requirements:
- Previous experience in a hotel or resort front desk role is preferred
- Strong communication skills with proficiency in phone etiquette
- Ability to speak multiple languages is a plus (bilingual or multilingual)
- Knowledge of night audit procedures is advantageous
- Familiarity with hotel booking systems and phone systems
Join our team as a Front Desk Agent and be part of a dynamic hospitality environment where your customer service skills will shine. Apply now to embark on a rewarding career in guest services!
Job Types:
Full-time, Part-time
Pay:
$(phone number removed) per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Work setting:
In-person
Experience:
- Hotel experience:
1 year (Required)
Ability to Commute:
Waco, TX 76705 (Required)
Ability to Relocate:
Waco, TX 76705:
Relocate before starting work (Required)
Work Location:
In person