Front Desk Agent
Fairmont
- Santa Monica
new offer (27/05/2024)
job description
Job Description
What you will be doing:
Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following:
Oversee and resolve all guest communication in a professional and courteous manner.
Maintain guest accounts:
guest checks, master accounts, vouchers, gift certificates, etc.
Respond to all guests in a timely manner, ensure follow-up.
Perform all functions of guest registry including check in and check out, updating reservations and guest profiles to 100% accuracy.
Maintain and protect guest privacy and discretion.
Other duties as assigned.