Front Desk Agent | Microtel Inn & Suites
job description
At Microtel Inn &
Suites by Wyndham, we know you've got a busy schedule. Whether you're gearing up for back-to-back meetings or need time to relax and unwind, what you want from your hotel is a consistent, seamless stay.
As a family of hospitality and service companies, JDK Management Company is a proud franchisee of Microtel Inn &
Suites as well as several other well-known hotel and restaurant brands. Whether playing on this team for a year or a career, opportunities to learn, grow, contribute, and win are endless!
Microtel Inn &
Suites in Mansfield, PAis seeking an upbeat Front Desk Agent to join its dynamic team! Our ideal candidate has strong communication skills and enjoys working with people.
Job Summary:
Process guest check-in/out, including collecting payment
Provide information about hotel policies, services, and amenities
Respond to guest needs, special requests, and complaints;
alert the appropriate manager to potential issues as needed
Assist other team members in various assignments, including assisting with breakfast, laundry, or housekeeping duties
Maintain and clean the lobby and bathroom as needed
Requirements
High school diploma or equivalent
Ability to stand for long periods
Lift/carry up to 50 lbs.
Must have sound judgment and discretional skills and be able to work with little or no supervision
Proficient with standard windows-based computer programs, including Microsoft Word and Excel
Must be able to operate basic office machines, i.E., copier, fax, printer, phones, etc.
Organization and time management skills are required
Excellent communication and interpersonal skills with the ability to interact with many types of personalities
Benefits
Competitive wages
Discount Program
Medical insurance - based on benefits eligibility of employment status
Dental and vision plans - based on benefits eligibility of employment status
Paid Time Off (PTO)
401(k) Plan with company match
Advancement opportunities
Commitment to professional development
Fun, fast, and friendly TEAM work environment