Floor Manager

Job Description
A Floor Manager at COS opens doors to creating great customer experiences that not only elevate store sales but also foster a thriving, inviting atmosphere. With a dedicated team by your side, you'll lead the charge in delivering exceptional service and operational excellence. Through seamless teamwork and collaboration across the store, you'll weave together a shopping journey that's genuine, personalized, inspiring, and always welcoming.
Key Responsibilities
Offering customers a high level of service, through styling advice, product knowledge, and store experience
Analyzing selling information and working with the store manager, maximize the sales performance of your department.
Leading a team of sales assistants to achieve excellent standards of service
Supporting recruitment and ensure induction and training to new starters is carried out
Assisting the store manager to identify future talents and putting together development plans to support their progression
Overseeing store operations
Being a COS brand ambassador and providing the best experience for our customers.
Stepping into the role of Store Manager in their absence