Financial Services Research Analyst
job description
Job Description
Review global companies and websites in various languages for compliance with applicable regulatory law
Become a subject matter expert in regulatory law as it pertains to program scope
Handle client escalations by providing quick, appropriate responses and solutions
Make clear and accurate decisions and notes per specific project rules and client customizations
Work tandemly with a team of other analysts, communicating effectively with colleagues to meet strict deadlines
Interact directly with customers in a timely manner to answer inquiries, handle complaints, and resolve problems
Provide expert feedback to teammates, Manager, client, and others within G2
Demonstrate a keen attention to detail resulting in a high-quality work product
Follow instructions, apply guidelines, and work independently
Manage time well to complete assigned projects and assist teammates
Attend regular team meetings and other relevant meetings (such as product development or company-wide)
Work in a fast-paced environment, always pivoting and organizing all program materials and knowledge to affectively learn or update procedures
Critical Skills
Strong internet research skills
Exceptional interpersonal communication
Devoted team player with commitment to meeting deadlines
Able to learn quickly and follow instructions with minimal supervision
Ability to tolerate somewhat repetitious tasks
Excellent time management skills