Field Service Representative

Job Description
The Field Service Representative (FSR)will be responsible for providing on-site technical customer service. This position will include chemistry test, chemical feed and control equipmentmaintenance, chemical inventory management, technical recommendations, andwritten service reports. This is a customer facing position.
Main Responsibilities:
Installs and serviceschemical feed and water treatment equipment at designated locations;
Actsas technicalconsultant and liaison with customer management and technicalcounterparts;
Provides service andsupport to customer sites within territory;
Provides knowledge/supportto the account managers within the region with respect to the company’s newest technologies for digitization and chemical feed andcontrol solutions;
Provides training and information sessions to theaccount managers on this technology;
Performs water analysisand/or collects samples for preparation, labeling and shipment to designated laboratory for analysis;
Troubleshoots and repairspumps, instruments and control panels;
Calibrates feed pumps,controllers, feed rate charts and maintains log sheets;
Conducts preventativemaintenance on chemical feed pumps, controllers and instrumentation;
Maintains inventory ofspare parts (lube oil, tubing, piping, etc), and adequate supply of
Reagents, sample containers, and shipment containers necessary forroutine as well as special sampling and analysis.