Field Robotics Technician (Louisville, Ky)

Job description
Slip Robotics is a cutting-edge robotics company specializing in the development of large autonomous mobile robots for loading and unloading semi-trailers. We are continuously expanding our team to create innovative robotic solutions that address various logistical challenges.
We are seeking a highly motivated Field Robotics Technician in the Louisville, KY area to join our team and contribute to the deployment, service, and monitoring for our robotic solutions. As a Field Robotics Technician, you will play a critical role in shaping the future of our products, working closely with customers and internal engineering teams to ensure the successful operation of our robotic system. This is a 3-12 month contract position with an opportunity for full-time depending on business need.
Responsibilities:
As a Field Robotics Technician, you will :
Provide support to customers during product deployment and post-sales phases
Diagnose, triage, and repair electrical and mechanical issues that may arise in a robot fleet
Monitor and observe the operation of customer robot fleets to ensure optimal performance
Proactively identify and troubleshoot issues, providing timely solutions to minimize downtime to the customer
Document operational data and generate reports to track performance
Provide feedback to internal teams on customer needs, product performance, and potential areas for improvement
Qualifications:
High school diploma or equivalent. Associate’s degree, technical certification, relevant experience or coursework in mechanical, electrical, or software fields is a plus.
Proactive and self-motivated with the ability to work independently and adapt to changing situations.
Familiarity with mechanical, electrical, or software systems, gained through work experience or educational background.
Strong problem-solving skills and the ability to think analytically in fast-paced operational environments.
Excellent communication skills to effectively interact with customers and internal teams
Detail-oriented with strong organizational skills to prioritize tasks and manage multiple projects simultaneously.
Ability to troubleshoot and work independently and as part of a team
Good driving record and reliable transportation to and from job locations
Willingness to travel occasionally for on-site visits (approximately 20% regional travel).
Other Information:
Slip Robotics headquarters are located in Atlanta, GA just northeast of the perimeter. This role is to be on-site at facilities in and near Louisville, KY. This position will require ~20% regional travel.
Benefits
Flexible Schedule