Field Program Manager, Northern California

Job Description
Galileo is looking for an experienced leader to join our team as a Field Program Manager. As Galileo grows our presence and sites throughout Northern California, this role will be instrumental in creating a best-in-class staff experience for our Camp Directors and summer staff, which in turn will create an exceptional camp experience for our valued families. The Field Program Manager will support camp operations and marketing across the region.
YOU WILL
Manage a team of Camp Directors, creating professional development opportunities, giving timely feedback, and ensuring safe, welcoming staff teams that value belonging, joy, and camp innovation &
fun.
Partnering with the Area Director, develop camp operating plans for each managed site and train Camp Directors on all logistics and operations.
In partnership with the L&
D team, develop content for training Camp Directors, including facilitating retreat logistics and content, developing coaching materials, and deploying coaching capacity across sites.
Create a community within your area and beyond through networking, insight sharing, and participating in regional events and activities to ensure that the critical elements of Galileo camp culture are modeled to their staff and campers.
Serve as an escalation point for your team on issues or challenges that they do not feel prepared to resolve on their own;
assist in resolution that balances customer care and program needs.
Serve as an ambassador for Camp Galileo in Northern California by providing support and management of marketing efforts to increase enrollment across the area.
Foster relationships in the community through building relationships with school site partners and customers, developing communications for schools, and representing Galileo at marketing events
Monitor and respond to feedback from customers and staff based on on-site observation–to identify and mitigate challenges and performance gaps
Partner with our People Operations Team to hire, onboard, train, and support our Camp Director team throughout the hiring process and the pre-camp season.
YOU ARE
Strategic, organized and performance-driven. Problem-solving makes you downright giddy. You look at the details of life through a lens of optimization, measurement, and efficiency and feel responsible for getting things done.
Adaptable and action-oriented. You can manage a variety of projects simultaneously. Changing deadlines? Multiple stakeholders? Easy breezy. You manage your time well and are meticulous about the details.
A visionary collaborator. You can confidently contribute to a creative vision and have the team-oriented mindset to work with others to realize it effectively.
COMPENSATION
We anticipate the compensation for this Full-Time, exempt position to be $70,000 - $85,000. Exact compensation may vary and will be based on multiple factors, including geography and professional experience.
BENEFITS
No-cost medical insurance (additional plans and options to add dependents available at cost)
Vision and Dental Insurance
401k benefits after 1 year of employment
Flexible Paid Time Off - time off is not limited, and we strongly recommend that employees take time off to rest and recharge. Sick pay is accrued in accordance with local laws.
Unlimited free camp for your child(ren), OR two free weeks to be gifted (including AM/PM Extended Care)
15% Friends and Family Discount for Galileo Camps
Priority scholarship nominations for Galileo Camps
Generous parental leave and extensive support with leave planning
Employee Assistance Program, options for life insurance, and more!
Membership in the Galileo Alumni Community of over 20,000 inspiring changemakers!
WORK LOCATION
Hybrid position located in the San Fransisco Bay Area. This position requires regular travel within the region to be on-site at camp locations throughout the San Fransisco and East Bay areas. Additionally, employees in the San Francisco Bay area adhere to a hybrid office and work-from-home policy, working at the office two days per week.
Galileo Headquarters is located at 111 Myrtle St, Ste 300, Oakland, CA 94607.