Field Operations Coordinator

As the Field Operations Coordinator, you will report to the Field Manager and supports the front office with the management of our administrative/housekeeping operations, providing superior service to both our owners and guests.
Responsibilities
Help monitor the work of independently-contracted Housekeeping staff in rental units for cleanliness, compliance and consistency
Promptly report/correct any inconsistencies/maintenance issues with speed and accuracy to ensure guest satisfaction
Verify that accurate room status information is maintained and properly communicated
Respond to guest problems quickly, efficiently, and courteously
Relay information to appropriate personnel
Log and deliver all messages, packages, and mail in a timely and professional manner
Help manage office supply inventory, and ordering
Operate all aspects of Front Office computer system
Maintain an organized and comprehensive filing system
Assist Field Manager with assigned operational tasks
Uphold the Grand Welcome commitment to hospitality
Perform other duties as requested by management
Requirements
High School Diploma or equivalent
At least two (2) years of administrative experience in the hospitality industry
Proficient with Microsoft Word, and Excel, as well as the ability to quickly learn new systems
Demonstrates excellent, well-honed customer service skills
Strong written and verbal communication, combined with strong organizational and time management skills
Ability to work independently with a sense of urgency at times
Able and willing to work some weekends, after hours and/or holidays where needed
Has reliable transportation
Bookkeeping and or basic accounting experience preferred
Working Conditions
Fast paced work environment
Regularly scheduled hours may include nights, weekends, and holidays. Schedules vary based on business need, so flexibility is expected
Position may come into contact with pets
Ability to stand, walk, occasional kneeling, lifting and carrying objects weighing 5-25 lbs
Drive throughout shift
Required to use personal protective equipment to prevent exposure to hazardous chemicals/materials
Compensation
$19-20/hour
Benefits
Competitive Compensation
Health, Dental, and Vision Coverages
401k with Match
Career advancement opportunities
All the equipment you’ll need to be successful
Join a team that truly lives their values
Grand Welcome is proud to be an equal opportunity employer (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. Differences are what make us better. We will ensure that all individuals with disabilities are provided appropriate accommodation to participate in the hiring process, perform core job responsibilities, and receive other benefits and privileges of employment. Please contact us to request accommodation.