Fiber Optic Plant And Network Operations Technician

Diamond Communications LLC (“Diamond”) is seeking a Fiber Optic Plant and Network Operations Technician for its Jackson, Wyoming territory. Diamond is a dynamic, expanding company in the rapidly growing telecommunications infrastructure industry.
Diamond is one of the largest privately-owned tower companies in the U.S. Diamond owns and/or manages more than 4,000 tenanted sites. In addition, through Diamond’s Site Management business, we actively manage and market over 290,000 locations on behalf of third parties for wireless communications purposes. Diamond is management controlled with
Access to significant capital for acquisitions, providing a unique opportunity to join a market leading operating company, while also being part of an active private equity investment team within the business. Diamond is located in the United States, with offices in seventeen states and Puerto Rico.
Responsibilities
Safety
Ensure compliance with all Diamond and site-specific safety requirements for all stakeholders, to support and achieve zero injuries, incidents or accidents
Assist with Employee, subcontractors and vendor safety orientations
Project site safety inspection and audits
Quality Control
Assist with effective communication regarding tasks and changes in operations as defined by Supervisor
Maintain a clean and safe physical environment
Site inspections to ensure compliance with Diamond and other specifications, processes and procedures
Financial
Follow Diamond accounting procedures for travel and maintenance reimbursement
Network Technical Support
Tasks include, but are not limited to:
Network troubleshooting and resolution
Equipment Installation - Install, configure, provision, and implement
Provide support and assistance for telecommunications and infrastructure systems Contractors
HVAC, Fire, Generator, oDAS, Service Providers
Material and equipment receiving, handling and transport
Customer support
Fiber Optic Plant Technical Support
Inside and outside fiber optic plant installation
Includes Cat 6 cabling as required
Troubleshoot and correct all fiber optic network anomalies
Fiber optic cable testing, maintenance and repair
Fiber replacement and/or splicing
Underground fiber optic cable locating
Coordination with existing local utilities and contractors
General
Complete basic maintenance procedures as required
Including but not limited to:
Painting, cleaning, inspection, weed control, use of hand and power tools
Assist with Telecom Plant Construction and Business Development activities as required
Perform all duties in a safe and professional manner
Position will be located in northwest Wyoming for the period from May 1 through Oct 31 (Housing can be arranged if primary residence not in this area)
Expect 25% travel between Nov 1 and April 30 to northwest Wyoming (if primary residence not in northwestern Wyoming, Denver area is preferable)
Other duties as assigned
Requirements
Detailed knowledge and understanding of fiber optic networking, outside and inside plant cabling, with a minimum of 4 years of experience in telecommunications operations
Two years of fiber optic installation or construction experience
Detailed knowledge and understanding of Layer 1 and Layer 2 networking a must
Cisco network training a plus
Adran Total Access training a plus
Must be able to read and interpret construction drawings and specifications
Excellent troubleshooting, analytical, and problem-solving skills
Experience capturing data and preparing reports
Ability to provide and understand system KPIs
Strong computer skills including knowledge of MS Office applications
Word, Excel, Power Point, Visio a must
The ability to multi-task, handling numerous concurrent requests in an extremely fast-paced environment
Must be able to climb and work at various heights
Ladder heights greater than 6 foot
Must be able to lift a minimum of 50lbs
Must be willing to perform a wide range of tasks in a variety of environments:
Outdoors, in all weather conditions
Inside building attics, crawl spaces, offices, closets, etc.
Professional appearance and demeanor
Available to work holidays, weekends and evenings as needed
Available to respond to emergency network outages within 4 hours of notification
Ability to work independently with minimal oversight
Must currently process and maintain a valid driver’s license
Must pass and remain in compliance with United States Federal Government background check and drug free workplace policies
Must be able to obtain and maintain DOI access badge
Must be able to function as a responsible team member
Willing, available, and ability to travel as required for operational activities and success
Must be able to communicate effectively both orally and in writing
Must possess exceptional interpersonal skills
Benefits
Benefits:
Competitive salary, excellent benefits, and an exciting opportunity with a fast-growing company.
Location:
This position would be located near Jackson, WY or Denver, CO.
Please forward a resume to Diamond Communications at (url removed), use subject heading “Fiber Optic Plant and Network Operations Technician.”