Entry Level Office Position

Seeking candidates to join our growing operations team as a Video &
Data Analyst!
This is a hybrid position, based in Boston. Our operations department works from home on Fridays.
Summary:
The Video &
Data Analyst will be responsible for reviewing, monitoring, and analyzing transaction data, video feed, financial reports and social media reviews for numerous establishments. These may include:
restaurants, bars, hotels, convenience stores, trades, etc.
Responsibilities:
Monitor, review and analyze video feed (CCTV) and point-of sales (POS) transaction data for discrepancies, internal theft, fraud, etc.
Analyze business trends through video feed (CCTV) to determine ways the business can improve sales, customer counts, and customer experience.
Monitor locations through video feed (CCTV) to determine if quality of standards is being adhered to.
Monitor for social media reviews through numerous platforms for useful information tied to sales, brand reputation, and customer satisfaction.
Assist with ad-hoc requests from clients.
Conduct reports of findings with detailed information and still pictures.
Meet daily, weekly and monthly goals while maintaining high quality standards.
Additional tasks as required.
Requirements
Have you been described as having a curious mind? Do you enjoy investigating patterns and root causes? If so, this may be the role for you. Qualified candidates should also have:
High School diploma or equivalent;
a Bachelor's Degree is preferred.
Prior experience in a professional work environment is preferred.
Proficient with MS Office applications.
Demonstrates discretion;
understands the importance of sensitive and confidential material.
Excellent verbal and written communication.
Benefits
Company matched 401k
Medical insurance
Paid time off
Paid holidays
Commuting reimbursement
Work from home Fridays