Enterprise Program Manager Ii

Job Description
Position Type :

Full time Type Of Hire :

Experienced (relevant combo of work and education) Education Desired :

Bachelor of Business Administration Travel Percentage :

10 - 15%
Job Description
About FIS
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
The team is responsible for overseeing installation of new or upgraded systems both virtual and physical and exploring technology integration and/or infrastructure environment buildouts which are used to support outsourced solutions to external clients. We also maintain the current technology as well as all of the recovery processes, exercises and tests conducted throughout the year.
What you will be doing
Support process improvement initiatives through the disciplined use of measurements, accountability, analysis and discussion of process alternatives in order to arrive at best practices. Plans, manages, executes and monitors the activities aligned to key initiatives providing operational transparency, escalation and support for a business segment, group or team.
Ensures strategic objectives are met including management and execution of process efficiency activities, creation and coordination of ongoing program reporting and communication (Key Initiatives tied to Future Forward, Client Escalations and RCA and program engagement activities such as strategy sessions, town halls and success stories).
Interprets needs of our business segment, group and/or team stakeholders, develops corresponding actions plans, executes improvement activities and documents progress. Key steps to include:
· Working with cross-functional and cross-divisional groups to identify inefficient or ineffective processes and identify potential overlapping initiatives or areas for improvement.
· Development of cross-divisional action plans designated to address inefficient or ineffective operational process with common methodologies that can be applied within each autonomous division.
· Development and management of status tracking for key initiatives to allow for enterprise aggregation of initiative implementation, performance, and overall status/health.
May participate in Line of Business-specific routine support activities to learn about the business’ strategic direction. Brings expertise or identifies subject matter experts in support of multi-functional efforts in process improvement, data capture and analysis and financial reporting. Ensures that policies and procedures align with corporate vision. This includes leading the business process improvement team to ensure, but not limited to:
- Analyzes and identifies trends in IT performance metrics.
- Designs, monitors, and analyses performance metrics program for quality improvement initiatives.
· Timesheet compliance/reporting.
· Work with Development Management for monthly variance.
· Work with the PMO for any necessary Dashboard Reporting.
What you bring
· Experience in strategy, consulting, or finance in the fintech industry.
· Bachelor’s Degree in a relevant discipline.
· Exceptional analytical, financial modeling and problem-solving skills with ability to understanding drivers and impacts.
· Fast learner with intellectual capacity to function in a highly complex global organization.
· Highly organized, proactive, tenacious, and detail oriented.
· Ability to exercise sound business judgment in decision making.
· Excellent written and verbal communication skills to effectively communicate across all levels of technical and non-technical colleagues.
· Excellent problem solving and time management skills managing multiple deadlines.
· Strong sense of integrity and ethics.
Bonus if you have
· Strong interpersonal and partnership skills and the ability to work with diverse business groups across international, truly Global, sites and teams.
· Expert level written and oral communication skills and the ability to understand and champion corporate strategic initiatives and communicate both vertically and horizontally across the organization as needed.
· Advanced level skills with common processing tolls and a strong aptitude for learning new software applications for reporting and communication.
What we offer you
· A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.
· A modern, international work environment and a dedicated and motivated team.
· The chance to work on some of the most challenging, relevant issues in financial services &
technology.
· A work environment built on collaboration, flexibility and respect.
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $(phone number removed) - $(phone number removed) and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer:
In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model;
a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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