Director, Security & Loss Prevention

Job Description
Direct, lead, and manage the Security &
Loss Prevention Department, including all activities includingscheduling, evaluation, promotion and disciplinary action
Lead training and other continuing education for Security Staff and entire hotel
Direct staff in the prompt resolution of security-related concerns, whether from guests, employees or third parties
Establish and implement training plans on security-related policies and procedures at the hotel
Recruit, interview and hire Security Supervisors, Officers and other security team members
Use wide discretion in setting security related policies and procedures throughout the hotel
Handle and oversee emergency situation protocols
Ensure that all hotel managers are properly trained in Crisis Management
Lead all security-related efforts in situations involving fire, health and safety
Direct other security staff in managing threatening situations, such as fires or other threats, liaising with the Duty Manager, Royal Service, Front Desk,and Police as needed
Manage Security Officers in their responses to fire alarms, panic alarms, door alarms or monitored events
Manage various protocols along with law enforcement regarding international protected person visits
Maintain the continued growth of business relationships with corporate, government and legal partnerships
Lead the management and implementation of the Hotel’s health and safety policies and procedures, including its fire and bomb procedures
Lead the management, implementation, and training of the workplace violence prevention plan for all staff members
Direct all staff in the usage, reporting and monitoring of the Hotel’s CCTV system
Liaise with local police groups, providing assistance and support as needed
Direct the patrolling of all interior and external areas of the hotel, ensuring that all areas are properly staffed, and Security Officers use appropriate procedures
Direct security team members in administering the lost and found property system and monitoring the guest key system
Direct the implementation of policies and procedures regarding searches for suspect devices and the investigation of suspicious items, bags and objects
Direct, implement, investigate, and manage with the security team all injuries, including the accurate and timely reporting of all injuries at the hotel for both guest and colleagues
Manage the hotel’s Security training programs and direct the maintenance of training records
Direct the implementation and management of safety policies with respect to smoking, drinking and general behavior
Champion the Health &
Safety Committee and its activities