Director, Quality And Continuous Improvement Canada

Job Description
The Director of Quality and Continuous Improvement Canada will provide leadership, direction, and oversight of quality assurance and continuous improvement efforts for improved customer satisfaction and operational efficiency. This leader will report directly to the VP of Quality Assurance and Continuous Improvement with dotted line to the Vice President of Supply Chain and Operations Canada. This role will be accountable for prioritizing, developing, leading, and reviewing the deployment of the Cornerstone Production System (CPS) across the Canadian Business Unit. The goal of this position is to build a continuous improvement culture and provide financial savings and sustainable process improvement.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include, but are not limited to, the following:
The prioritization and deployment of Cornerstone Production System in multiple plants
End to end quality responsibility:
design, manufacturing, and customer satisfaction
Monitor the Canadian business unit customer satisfaction, drive initiatives and projects to improve quality as a competitive advantage
Teaching and developing skill of the factory salary and hourly employees. This is accomplished by supporting CPS College, conducting Kaizen events, and developing training material
Helping the plants within the region to develop Annual Plans using the Kaizen Methodology. The Annual Plans include training and development of team members and meeting financial targets established by corporate leadership
Lead the CPS Steering Meeting and conducting monthly follow-up calls and to ensure that all plants within the Business Unit are meeting the Annual Plan
If plants need assistance, the QA&
CI Director will supportthe plant in need of help
Provide plant support when required if a plant is underperforming to target
Lead the deployment of the Cornerstone Production System Management System and assessment
Ensuring the concepts and principles defined in the corporate Cornerstone Production System are deployed in each of the plants in a standardized practice that complies to the corporate expectation
This position requires the ability to communicate to all levels of the organization, including the President and CEO.
The QA&
CI Director needs to have good verbal and written communication skills, the ability to lead change and teach others, to facilitate Kaizen Events, CPS College, Fresh Eyes Activities, and the ability to integrate, align and influence diverse cross functional teams
Lead the effort to leverage best practices and standardize processes and procedures across all factories to meet company objectives and customer expectations
Explore, identify, and pursue new technologies that improve effectiveness of our quality control systems including error and mistake proof solutions, digital, real-time quality assurance systems
Lead and/or facilitate team problem solving for customer and internal quality issues to find true root cause and develop Permanent Corrective Actions
Understand that speed matters and is prompt with action and information, willing to make decisions based on calculated risks, and moves issues to closure by driving teams forward